Benefits Verification Clerk

Key Responsibilities

• Works with team members to resolve challenges and receive training and support.
• Demonstrates the ability to deal with patients and insurance companies.
• Identifies billing and insurance coverage problems and communicate with the Billing Manager and Utilization review.
• Assists with logistical and/or clerical problem resolution related to the patient’s medical records, authorization and billing issues.
• Pre-verify benefits and eligibility for all HMO, PPO, Commercial, and Medicaid insurances for all old and new patients/clients.
• Contact insurance companies by telephone to verify benefits.
• Enters the patient’s benefits information in KIPU CRM Software and assigns it to the appropriate Intake Coordinator.
• Monitor all incoming faxes and direct them to the appropriate people.
• Inputs authorization information in the appropriate patient’s chart that is received via fax.
• May access protected health information (PHI) and other information only to the extent that is necessary to complete your job duties.
• Encouraged and expected to report, without the threat of retaliation, any concerns regarding Addiction Recovery Care Center/Odyssey, Inc.’s policies and procedures on persons served/clients privacy and any observed practices in violation of the policy to their supervisor.
• Protect the privacy of all persons served/clients information in accordance with Addiction Recovery Care Center/Odyssey, Inc.’s privacy policies, procedures and practices, as required by federal and state law, and in accordance with general principle of professionalism as a healthcare provider.

Key Experience and Education Needed

• A high school diploma/GED and an AA degree preferred.
• Working knowledge of computer usage with experience in a Windows environment.
• Self-motivated.
• Availability to work some evening shifts.
• Good communication skills.
• Ability to meet deadlines and stay on schedule.
• Ability to enforce program requirements.
• Problem-solving abilities.

Benefits

ARC full-time employees enjoy very attractive benefits packages for employees and their families to include health, dental, vision, life insurance, a wide array of ancillary insurance products for life’s needs, 401(k) plan with company matching and to ensure the work-life balance - generous paid vacation, sick, holiday and maternity/paternity leave policies.

About the Role

Join Addiction Recovery Care, LLC (ARC) which was selected as one of the 2024 Best Places to Work in Kentucky by the Kentucky Chamber of Commerce, based on surveys of our employees!

ARC is ready to offer you “The B.E.S.T. of ARC” (Balance, Energy, Safety, Training) on day 1 when you enter through our doors. ARC is a thriving, dynamic, and fast-paced healthcare system environment where compassion, accountability, respect for the dignity of life, entrepreneurship, and stewardship are key elements of everything we do!

Pay

Details about pay are not specified in the job posting.

Schedule

Details about the schedule are not specified in the job posting.