Benefits Verification Coordinator

About the Role

The Benefits Verification Coordinator position at Destiny Healthcare Services improves non-clinical care support by coordinating benefits verification within home care administration. This role ensures every handoff clearly shows what is complete, what is pending, and who owns the next step across home care, home health, hospice, palliative, pediatric, and immediate-care services.

What Helps You Succeed

• Use Benefits Support and Documentation confidently when carrying out benefits verification coordination.
• Apply Record Review without losing track of exceptions, owners, or deadlines tied to benefits verification.
• Document Confidentiality decisions clearly so another teammate can follow the reasoning.
• Use sound judgment around Patient Service Coordination, especially when escalation is required instead of assumption.

Success Measures

Strong performance is demonstrated through fewer avoidable corrections, timely follow-through, and records that make the next action obvious.

Responsibilities

• Coordinate the Benefits Verification workflow by routing clinical or policy questions to authorized staff.
• Review the Benefits Verification workflow by documenting status and next action for authorized teammates.
• Maintain the Benefits Verification workflow by ensuring accurate administrative care records.
• Track the Benefits Verification workflow by coordinating routine non-clinical follow-up.
• Own the Benefits Verification workflow by protecting sensitive information throughout the process.

Position Details

Full-time, associate-level role. 100% remote within the United States.

Pay

Base salary: $42,000–$62,000 per year.