Benefits Technology Specialist

This role is a seasonal assignment supporting employee benefits administration and open enrollment activities. The Benefits Technology Specialist focuses on configuring, maintaining, and supporting online benefits enrollment platforms while collaborating closely with internal teams, Human Resources professionals, and Benefits Administrators.

Responsibilities

• Configure, renew, and maintain employee benefits enrollment portals within a benefits administration or HRIS platform.
• Support open enrollment activities, including system setup, testing, validation, and ongoing maintenance.
• Investigate and troubleshoot enrollment issues, system discrepancies, and user concerns while identifying effective solutions.
• Ensure accurate data entry and maintenance of internal systems and records related to employee benefits.
• Follow established workflows, procedures, and project timelines to meet critical deadlines.
• Provide administrative and project support to the Benefits Technology and Benefits Administration teams.
• Assist with quality assurance testing and verification of benefit plan configurations within the enrollment systems.
• Communicate professionally with internal stakeholders and client contacts regarding enrollment-related questions and system updates.
• Maintain strict confidentiality of employee, client, and company information at all times.
• Adhere to company policies, procedures, and compliance requirements related to benefits administration and data handling.

Requirements

• 1+ years of administrative experience or clerical work experience.
• Experience working with administrative technologies.
• Proficiency with Microsoft Excel and Microsoft Office applications.
• Strong attention to detail and accuracy in data entry and record maintenance.
• Ability to manage multiple deadlines in a fast-paced environment.
• Strong problem-solving skills to investigate and resolve system and enrollment issues.
• Professional communication skills for interacting with internal stakeholders and client contacts.
• Commitment to maintaining confidentiality and following established workflows and procedures.

Skills

• Customer service experience in an office or HR environment.
• Ability to support quality assurance testing and validation of system configurations.
• Capability to provide project support to Benefits Technology and Benefits Administration teams.
• Interest in building a long-term career path with opportunities for rapid advancement.
• Motivation to contribute to a growing organization and participate in an Employee Stock Ownership Plan (ESOP).

Work Environment

This role follows a standard Monday through Friday schedule, typically between 8:00 or 9:00 AM and 5:00 or 6:00 PM. The position is based in an upstate office environment, where the specialist works on computers using HRIS platforms, benefits administration systems, and Microsoft Office tools. The setting is professional and fast-paced, with regular collaboration across HR, benefits, and administrative teams.

Job Type & Location

This is a contract position based in Latham, NY.

Pay

The pay range for this position is $18.00 - $21.00 per hour.

Benefits

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental, and vision insurance.
• Critical Illness, Accident, and Hospital coverage.
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available.
• Life Insurance (Voluntary Life & AD&D for the employee and dependents).
• Short- and long-term disability.
• Health Spending Account (HSA).
• Transportation benefits.
• Employee Assistance Program.
• Time Off/Leave (PTO, Vacation, or Sick Leave).