Benefits Specialist K

Location

Knight Transportation, 2002 W Wahalla Ln, Phoenix, AZ 85027 (fully in‑office; Monday – Friday)

Pay Range

$25.00 – $31.00 per hour

Job Responsibilities

• Primary point of contact for benefit inquiries.
• Assist with benefits administrative processes, plans and programs.
• Administer and support employee benefits including health, dental, vision, retirement plans, flexible spending accounts (FSA), life and disability insurance, wellness initiatives, and leave of absence programs (FMLA, ADA, Military Leave, PWFA).
• Ensure accurate processing, regulatory compliance, and timely issue resolution.
• Provide guidance on plan provisions, enrollment processes, qualifying life events, and general benefits questions.
• Review and process monthly benefit carrier invoices, ensuring accuracy and timely payment.
• Maintain strong relationships with external vendors and carriers.
• Process Medical Support Orders and ensure compliance with federal, state, and local regulations related to benefits administration.
• Ensure benefit‑related data is accurately integrated with payroll systems and/or external vendors, maintaining synchronization for deductions and reporting.
• Evaluate current benefits processes and systems, recommending enhancements to improve efficiency, employee experience, and compliance.
• Manage the benefits arrears process, including tracking, communication, and resolution of outstanding employee contributions.
• Develop and distribute clear, engaging communication materials to promote understanding of benefits offerings and changes.
• Prepare and distribute required employer notices (e.g., COBRA, ACA, HIPAA) in accordance with legal timelines and requirements.
• Maintain organized and secure employee benefits files.
• Ensure timely and accurate updates to payroll systems for benefit‑related deductions.
• Assist with the processing of unemployment claims, gathering required documentation, responding to agency inquiries, and coordinating with internal stakeholders.
• Proactively work to assist others in achieving the organization’s objectives.

Qualifications

• 2+ years’ experience in employee benefits administration required.
• Bachelor’s degree in Business or related field, or equivalent combination of education and experience.
• Basic knowledge of all federal and state regulations, filing and compliance requirements relating to employee benefit programs.
• Proven ability to process secure data feeds.
• Strong verbal and written communication skills with employees, vendors, and coworkers.
• Effective management of multiple tasks and projects simultaneously.

What We Offer

• Competitive starting salary commensurate with experience and geographic location.
• Potential bonus pay based on company performance.
• Opportunities to volunteer and give back to local communities.
• Comprehensive Benefits Package which includes:
  • 401(k)
  • Medical, Dental, Vision, Disability, Supplemental and Life Insurance
  • Paid Time Off
  • Employee Stock Purchase Plan