Benefits Specialist II
Texas A&M University · College Station, TX · 3 wk ago
Human Resources$5k/moFull-time
We need to output HTML fragment with sections: About the role? The posting includes "A Glimpse of the Job" description. Could treat that as About the role. Then Responsibilities (Essential Duties and Tasks). Then Requirements (Required Education and Experience, Preferred Qualifications, Knowledge, Skills, and Abilities, Other Requirements and Factors). Could combine into Requirements section. Benefits? Not given. Pay: they gave Proposed Minimum Salary $4,936.67 monthly and also Salary: $59,240 annually. So we have pay info. Should include Pay section. Schedule? Not given. Benefits? Not given. So we include sections: About the role (maybe using heading "About the role"), Responsibilities, Requirements, Pay. Possibly also "Qualifications"? But we can combine. The instruction: use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should only include sections with real content. So we will have About the role, Responsibilities, Requirements, Pay. Possibly also Qualifications? But we have Required Education and Experience etc. Could put under Requirements. We'll not duplicate.
We need to preserve all substantive information. Must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate like EEO etc. Also remove instructions to applicants? That's application instructions; we should remove. Also remove security-sensitive etc? That's other requirements; we can keep as part of Requirements. But "Other Requirements and Factors" includes security-sensitive, travel, etc. Keep.
We need to format lists with
- . For prose use
. Let's extract content. About the role: "A Glimpse of the Job The Human Resources Specialist II (Benefit Specialist II) is responsible for providing benefits support and education to include assistance with initial enrollment, qualified life events, open enrollment, retirement and all other benefit programs." We can put that as
. Responsibilities: list of duties under Essential Duties and Tasks with subcategories: Benefit and Retirement Customer Service, Benefit Administration, Support, Training, and Engagement. Each has bullet-like sentences. We'll create a
- with each duty as
- . Might need to keep subpoints? Could combine.
Let's list each sentence:
- Provide knowledge of principles and processes for responding to customer inquiries.
- Answer and triage customer requests and inquiries by telephone, email, and/or service ticketing system related to benefits, retirement programs and internal HR Benefits activities.
- Research questions and provide appropriate response to benefit inquiries.
- Collaborates with System office contacts, facilitate the resolution of coverage issues and disputes between retirees, employees and benefit vendors.
- Identify service problems and develop and propose solutions.
- Reviews and modifications of records in Workday as needed.
- Understands and able to explain all group health insurance plans including Medical, Dental, Vision, Flexible Spending, and Life and AD&D.
- Ensures proper enrollment of all new employees to group health insurance plans and annual open enrollment process for employees and retirees.
- Determines eligibility for benefits, applying for coverage, making changes, and answering questions.
- Exercises independent judgment and discretion in educating employees about benefits and processing benefit-related tasks on behalf of employees.
- Provides responsive, customer focused processing of Workday tasks for university employees, graduate assistants, Fellows, retirees and/or surviving dependents regarding group insurance benefit options including new employee enrollment, open enrollment, retirement, and other life events affecting insurance decisions.
- Provides consult and education in the areas of benefit changes, open enrollment, death claims, long term disability, disability retirement, benefit eligibility, workday tasks, and other benefit provisions.
- Responds appropriately to customer needs via phone, email, or in person visits when issues arise.
- Participates in Benefit Services, department and division meetings and events.
- Provides communications on open enrollment, retirement meetings, and new hire benefit orientation programs.
- Backs up leadership and team member as needed.
- Presents at various workshops and new hire orientations.
- Attends Benefits Partner and HUB meetings.
- Conducts special one-on-one retirement and onboarding meetings.
- Serves as a knowledgeable contact on Benefit Services team.
- Leads projects as needed.
That's many items; okay.
Requirements: include Required Education and Experience, Preferred Qualifications, Knowledge, Skills, and Abilities, Other Requirements and Factors.
We'll create a
- for each maybe separate sections? But we can combine into one Requirements section with subheadings? The instruction only allows headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. It doesn't forbid subheadings inside? It says use
- Provide knowledge of principles and processes for responding to customer inquiries.
- Answer and triage customer requests and inquiries by telephone, email, and/or service ticketing system related to benefits, retirement programs and internal HR Benefits activities.
- Research questions and provide appropriate response to benefit inquiries.
- Collaborates with System office contacts, facilitate the resolution of coverage issues and disputes between retirees, employees and benefit vendors.
- Identify service problems and develop and propose solutions.
- Reviews and modifications of records in Workday as needed.
- Understands and able to explain all group health insurance plans including Medical, Dental, Vision, Flexible Spending, and Life and AD&D.
- Ensures proper enrollment of all new employees to group health insurance plans and annual open enrollment process for employees and retirees.
- Determines eligibility for benefits, applying for coverage, making changes, and answering questions.
- Exercises independent judgment and discretion in educating employees about benefits and processing benefit-related tasks on behalf of employees.
- Provides responsive, customer focused processing of Workday tasks for university employees, graduate assistants, Fellows, retirees and/or surviving dependents regarding group insurance benefit options including new employee enrollment, open enrollment, retirement, and other life events affecting insurance decisions.
- Provides consult and education in the areas of benefit changes, open enrollment, death claims, long term disability, disability retirement, benefit eligibility, workday tasks, and other benefit provisions.
- Responds appropriately to customer needs via phone, email, or in person visits when issues arise.
- Participates in Benefit Services, department and division meetings and events.
- Provides communications on open enrollment, retirement meetings, and new hire benefit orientation programs.
- Backs up leadership and team member as needed.
- Presents at various workshops and new hire orientations.
- Attends Benefits Partner and HUB meetings.
- Conducts special one-on-one retirement and onboarding meetings.
- Serves as a knowledgeable contact on Benefit Services team.
- Leads projects as needed.
- Bachelor’s degree or equivalent combination of education and experience.
- Three years of related experience.
- Bachelor’s degree in Business Administration, Social Sciences or HR-related field.
- Experience in employee benefits administration or related area.
- Working knowledge of group benefits such as medical, dental, vision, prescription drug and retirement plans and/or customer service.
- Experience working with Payroll and Payroll systems.
- Experience in Workday or other HRIS application programs.
- Strong computer skills in Microsoft programs, Outlook, Word, PowerPoint, and Excel.
- Knowledge of state and federal laws and programs related to leave administration and retirement programs.
- Solid demonstrated knowledge of: HIPAA, FMLA, LTD, ADA, COBRA, FSA, USERRA Life Insurance Plans, and 403(b) and 457(b) enrollment.
- Ability to work cooperatively with others to identify and communicate solutions.
- Ability to manage multiple projects and assignments with consistency.
- PHR, SPHR, SHRM- CP, SHRM- SCP, CEBS or any other Human Resources and or Benefits-related certifications.
- Ability to work independently and with minimal supervision.
- Ability to multitask.
- Ability to maintain confidentiality.
- Ability to work as a team member and cooperate with others.
- Demonstrate a positive attitude and work ethic.
- Customer service oriented.
- Strong interpersonal communication skills with the ability to organize and make decisions.
- Knowledge of human
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can only use those headings. So we cannot add extra headings like "Required Education". So we need to put all requirement content under a single
Requirements
and then use paragraphs and lists. We'll need to preserve all details. We'll put paragraphs for each category maybe. Let's extract: Required Education and Experience: - Bachelor’s degree or equivalent combination of education and experience. - Three years of related experience. Preferred Qualifications: - Bachelor’s degree in Business Administration, Social Sciences or HR-related field. - Experience in employee benefits administration or related area. - Working knowledge of group benefits such as medical, dental, vision, prescription drug and retirement plans and/or customer service. - Experience working with Payroll and Payroll systems. - Experience in Workday or other HRIS application programs. - Strong computer skills in Microsoft programs, Outlook, Word, PowerPoint, and Excel. - Knowledge of state and federal laws and programs related to leave administration and retirement programs. - Solid demonstrated knowledge of: HIPAA, FMLA, LTD, ADA, COBRA, FSA, USERRA Life Insurance Plans, and 403(b) and 457(b) enrollment. - Ability to work cooperatively with others to identify and communicate solutions. - Ability to manage multiple projects and assignments with consistency. - PHR, SPHR, SHRM- CP, SHRM- SCP, CEBS or any other Human Resources and or Benefits-related certifications. Knowledge, Skills, and Abilities: - Ability to work independently and with minimal supervision. - Ability to multitask. - Ability to maintain confidentiality. - Ability to work as a team member and cooperate with others. - Demonstrate a positive attitude and work ethic. - Customer service oriented. - Strong interpersonal communication skills with the ability to organize and make decisions. - Knowledge of human resources principles and state and federal law. - Exhibit punctuality by arriving to work and scheduled events on time. - Ability to actively demonstrates the TAMU Core Values - Excellence, Leadership, Loyalty, Respect, Selfless Service Other Requirements and Factors: - This position is security sensitive. - This position may require up to 5% or more travel. - This position requires compliance with state and federal laws/codes and Texas A&M University System/TAMU regulations and procedures. - Works to cover shifts, or take emergency call, on evenings, weekends, and holidays as required. - All tasks and job responsibilities must be performed safely without injury to self or others in compliance with System requirements. We should remove boilerplate like Equal Opportunity etc. Already removed. Pay: we have Proposed Minimum Salary $4,936.67 monthly and Salary: $59,240 annually. We'll include both. Now produce HTML:About the role
A Glimpse of the Job The Human Resources Specialist II (Benefit Specialist II) is responsible for providing benefits support and education to include assistance with initial enrollment, qualified life events, open enrollment, retirement and all other benefit programs.
Responsibilities
Requirements
Required Education and Experience:
Preferred Qualifications:
Knowledge, Skills, and Abilities:
- . Might need to keep subpoints? Could combine.
Let's list each sentence:
- Provide knowledge of principles and processes for responding to customer inquiries.
- Answer and triage customer requests and inquiries by telephone, email, and/or service ticketing system related to benefits, retirement programs and internal HR Benefits activities.
- Research questions and provide appropriate response to benefit inquiries.
- Collaborates with System office contacts, facilitate the resolution of coverage issues and disputes between retirees, employees and benefit vendors.
- Identify service problems and develop and propose solutions.
- Reviews and modifications of records in Workday as needed.
- Understands and able to explain all group health insurance plans including Medical, Dental, Vision, Flexible Spending, and Life and AD&D.
- Ensures proper enrollment of all new employees to group health insurance plans and annual open enrollment process for employees and retirees.
- Determines eligibility for benefits, applying for coverage, making changes, and answering questions.
- Exercises independent judgment and discretion in educating employees about benefits and processing benefit-related tasks on behalf of employees.
- Provides responsive, customer focused processing of Workday tasks for university employees, graduate assistants, Fellows, retirees and/or surviving dependents regarding group insurance benefit options including new employee enrollment, open enrollment, retirement, and other life events affecting insurance decisions.
- Provides consult and education in the areas of benefit changes, open enrollment, death claims, long term disability, disability retirement, benefit eligibility, workday tasks, and other benefit provisions.
- Responds appropriately to customer needs via phone, email, or in person visits when issues arise.
- Participates in Benefit Services, department and division meetings and events.
- Provides communications on open enrollment, retirement meetings, and new hire benefit orientation programs.
- Backs up leadership and team member as needed.
- Presents at various workshops and new hire orientations.
- Attends Benefits Partner and HUB meetings.
- Conducts special one-on-one retirement and onboarding meetings.
- Serves as a knowledgeable contact on Benefit Services team.
- Leads projects as needed.
That's many items; okay.
Requirements: include Required Education and Experience, Preferred Qualifications, Knowledge, Skills, and Abilities, Other Requirements and Factors.
We'll create a