Benefits Specialist/Case Manager

Position

The Benefits Specialist offers support to eligible formerly homeless clients living in Permanent Supportive Housing to promote well-being and stability. The Benefits Specialist is part of a specialized team working across four SRO sites in The Bronx and Brooklyn.

Location

New York, NY 10036

Minimum Qualifications

• Associate's degree or 60 college credits courses in Human Services field
• High School Diploma or GED with 2 years of related experience helping low-income clients access and maintain benefits including Public Assistance, Disability and Veterans benefits
• A demonstrated ability in verbal and written communication, including basic computer skills

Principal Responsibilities

• Conduct benefits assessments and provide individualized education, assistance, referrals and advocacy to help clients obtain and retain any and all benefits to which they are entitled, including accompanying clients to appointments as needed.
• Work with clients and their medical and behavioral health providers to document disability to support SSI/SSD applications and appeals.
• Provide individualized money management and budgeting coaching and as needed connect clients to services to adult guardianship or representative payee services.
• Develop and deliver workshops on topics related to benefits, budgets and money management.
• Utilize best practice approaches and evidence-based interventions to maximize client outcomes.
• Maintain service documentation to include client progress notes, observations and interactions about clients and incident reporting when necessary.
• Participate in internal and external case conferencing activities.

Benefits

• Medical, Dental, & Vision Coverage
• Prescription Coverage
• Life Insurance
• Retail Plan
• Tuition Reimbursement
• Paid Time Off, including a Paid Birthday Holiday

We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth.

To learn more about our staff, culture and much more, copy and paste our website link into a browser: https://www.voa-gny.org/our-staff-and-culture/

VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories.

To learn more about the program, copy and paste this link into a browser: https://www.voa-gny.org/our-vets-programs