Benefits Specialist

About the role

We are looking for a Benefits Specialist to support core employee benefits operations for a Long-term Contract position based in Minneapolis, Minnesota. This opportunity is well suited for someone with early-career experience in HR or benefits administration who can stay organized, respond promptly to employee needs, and manage recurring processes with minimal supervision. The role focuses on benefits coordination, vendor communication, documentation accuracy, and day-to-day administrative support across multiple systems.

Responsibilities

• Manage daily administrative activities tied to employee benefit programs, ensuring records and requests are handled accurately and on time.
• Assist with open enrollment by preparing materials, answering employee questions, resolving issues, and processing related updates.
• Coordinate transportation benefit administration, including transit passes, pre-tax commuting options, and parking support for eligible employees.
• Review and complete transportation-related requests while working with external vendors to maintain accurate and timely processing.
• Provide support for long-term disability administration by preparing required documentation, responding to follow-up inquiries, and sharing information with the appropriate provider.
• Handle benefits invoicing tasks by retrieving billing details from vendor portals, organizing backup documentation, and supplying information to finance partners for payment processing.
• Gather and verify information needed to support timely vendor payments and reduce delays in accounts payable workflows.
• Track assigned employee and vendor requests through completion, using established procedures, internal guidance, and available documentation to research and resolve issues.
• Offer broader operational and administrative assistance to the Benefits team as priorities shift and business needs arise.

Qualifications

• Approximately 2–3 years of experience in benefits administration, HR operations, employee services, or a related work setting.
• Practical exposure to employee benefits processes, with direct benefits support experience strongly preferred.
• Strong service orientation with the ability to communicate clearly and respond effectively to employee questions.
• Demonstrated ability to learn new tools, workflows, and system-based processes quickly.
• High attention to detail when working with employee records, invoices, benefits documentation, and vendor information.
• Comfort working across multiple systems, vendor portals, and electronic files in a process-driven environment.
• Solid organizational skills, dependable follow-through, and the judgment to work independently while escalating issues when needed.