Benefits Specialist

Responsibilities

• Administer employee benefit programs including medical, dental, vision, life insurance, disability, and wellness initiatives.
• Process benefit enrollments, changes, terminations, beneficiary updates, qualifying life events, and leave-related benefit transactions in a timely and accurate manner.
• Serve as the first point of contact for employee benefit inquiries and provide guidance regarding plan provisions, eligibility, enrollment procedures, and claims issues.
• Cook up with benefit vendors, insurance carriers, and third-party administrators to resolve employee and administrative issues.
• Maintain accurate employee benefit records within HRIS systems and ensure data integrity between internal systems and vendor platforms.
• Aid with annual open enrollment activities, including employee communications, enrollment audits, system testing, and employee education sessions.
• Review and reconcile monthly vendor invoices and assist with benefits billing audits to ensure accuracy.
• Maintain current knowledge of federal and state regulations affecting employee benefits, including ERISA, COBRA, HIPAA, FMLA, and ACA requirements.
• Aid in the development and maintenance of benefits procedures, documentation, and employee educational materials.
• Support employee wellness and financial well-being initiatives as directed.
• Perform other duties as assigned.

Qualifications

• Minimum 2-4 years of experience in employee benefits administration or Human Resources.
• Associate’s or Bachelor’s Degree in Human Resources, Business Administration, or related field preferred.
• Working knowledge of employee benefit programs and applicable regulations, including COBRA, HIPAA, ERISA, ACA, and FMLA.
• Strong customer service orientation with the ability to effectively assist employees and resolve benefit-related issues.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to manage multiple tasks and meet deadlines.
• Detail-oriented with strong analytical and problem-solving abilities.
• Proficiency with Microsoft Office Suite, particularly Excel.
• Experience with HRIS systems; UKG experience preferred.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Ability to work independently and collaboratively within a team environment.