Benefits Specialist

Benefits

The Benefits Specialist position offers opportunities for engaging work with meaningful impact, in a flexible, hybrid work environment. The Benefits Specialist plays a key role in the delivery of an exceptional employee benefits experience. This position partners closely with the Total Rewards & HRIS team, Finance, Legal, and external vendors to ensure compliant, efficient administration across a broad portfolio of benefit programs, including health insurance, life/disability, voluntary benefits, retirement, leaves of absence and accommodations.

What You Will Do

• Manage day-to-day administration and continuous improvement of multiple benefit processes, partnering with the Total Rewards team to align delivery with employee experience, compliance, and benefits strategy
• Coordinate and oversee core benefits operations (enrollments, life events, vendor file feeds, reconciliations), and create and maintain standard operating procedures
• Serve as primary point of contact and subject matter expert for select benefit offerings and processes (e.g., education reimbursement, pension processing, retiree health benefits), owning workflows, tracking, and driving related communications
• Assist with leave of absence and accommodation administration, ensuring timely follow up and clear guidance to employees, managers, and Payroll, as well as proper vendor case management
• Manage day-to-day benefits vendor relationships, ensuring strong partnerships, efficient administration, ongoing process improvement, and timely issue escalation/resolution
• Create and distribute engaging benefits communications that translate complex topics into clear decision support for employees and leaders
• Drive annual open enrollment for active and retiree populations—project planning, system readiness/testing, vendor coordination, and employee-ready communications
• Lead special projects as assigned, including working closely with the Total Rewards team to implement strategic benefits initiatives
• Serve benefits budgeting processes, annual benefits audits, invoice processing and reconciliation, and data collection and reporting
• Support the planning and coordination of benefits-related webinars, meetings, and required mailings
• Identify efficiencies and opportunities to streamline and automate routine processes

Qualifications

• Bachelor’s degree in Human Resources, Business, Communications, Psychology, or a related field (advanced degree and/or HR or benefits certification(s) a plus)
• 3+ years of experience supporting a variety of benefit programs including leaves of absence
• Working knowledge of benefits-related regulations and governance (e.g., ERISA, HIPAA, COBRA, FMLA/state leave, ADA); the ability to interpret and apply regulations and plan provisions
• Experience with HRIS/benefits administration platforms (e.g., Workday, Dayforce, Alight, Benefitfocus, bswift), including testing, configurations, and file feeds
• Demonstrated ability to manage highly sensitive information and maintain strict confidentiality
• Ability to manage multiple workstreams, prioritize effectively, problem-solve, and deliver on tight timelines
• Strong written and verbal communication skills – adaptable as needed to fit the situation, message, and recipient(s)
• Advanced proficiency with Microsoft Office (Outlook, Word, Excel)
• Strong analytical thinking skills, organization skills, and a keen eye for attention to detail

What We Offer

• A stable, mission-driven workplace where your impact truly matters
• A highly engaged work environment that values inclusion, collaboration, and employee safety and wellbeing
• Competitive compensation with a base salary + performance bonus
• Royalty-free access to a robust benefits package, including:
• Enhanced 401(k) and financial planning support
• Tuition reimbursement and professional development
• Wellness programs, including an onsite gym
• Flexible work hours
• A hybrid work environment (3 days/week onsite)
• Distance-based relocation assistance available