Benefits Specialist

Responsibilities

• Support the day-to-day administration of U.S. health and welfare benefit plans, including medical, dental, vision, life insurance, disability, and related programs.
• Process benefits enrollments, life event changes, and terminations in HR systems, ensuring accuracy and timeliness.
• Review benefits data and assist with payroll inputs, including deductions and retroactive adjustments.
• Partner with Payroll and HR Operations to help reconcile benefits and payroll data and resolve discrepancies.
• Respond to employee inquiries regarding benefits coverage, eligibility, and enrollment, providing clear and timely guidance.
• Escalate complex issues to the Manager as appropriate.

Open Enrollment Support

• Support the execution of annual U.S. Open Enrollment, including system testing, data validation, and coordination with vendors.
• Aid in preparing employee communications and materials.
• Provide front-line support to employees during enrollment, helping to ensure a smooth and efficient process.
• Assist with post-enrollment audits and reconciliation.

Well-being Program Support

• Support the administration of the Firm’s overall (worldwide) Well-being program, including coordination of well-being initiatives, events, and campaigns.
• Assist with vendor coordination, scheduling, and logistics for well-being programming.
• Track participation, engagement, and program outcomes.
• Communicate and promote well-being offerings to employees.
• Provide administrative and operational support to the Manager in evolving and enhancing the program.

Leaves of Absence & ADA Accommodations

• Serve as backup for the administration of U.S. leaves of absence by assisting with tracking, documentation, and coordination with internal stakeholders and vendors as needed.
• Maintain accurate records and ensure required documentation is collected and organized.
• Provide backup assistance in responding to employee inquiries related to leave processes and next steps.

Vendor Coordination & Administration

• Serve as a day-to-day contact for benefits vendors, assisting with issue resolution and information requests.
• Support invoice processing, tracking, and reconciliation.
• Aid in vendor data exchanges and file management.

Data, Reporting & Process Support

• Maintain accurate benefits data in HR systems and ensure data integrity.
• Support reporting and analysis related to benefits and well-being programs.
• Aid in documenting processes and identifying opportunities for improved efficiency and service delivery.

Global Benefits Exposure & Development

• Develop cross-functional knowledge of global benefits programs to provide backup support across non-U.S. regions, ensuring continuity of service as needed.

Qualifications

• Bachelor’s degree required.
• 3+ years of experience in benefits administration or HR operations.
• Foundational knowledge of U.S. health and welfare benefits; exposure to leave administration a plus.
• Strong attention to detail and ability to manage multiple tasks with accuracy.
• Experience working with HR systems and data; comfort with Excel.
• Strong interpersonal and communication skills, with a customer service mindset.
• Ability to handle sensitive information with discretion and professionalism.
• Eagerness to learn and grow within benefits and well-being program management.

Pay

The anticipated compensation for this position is $80,000 - $100,000. The actual salary offered will be based on a number of factors, including but not limited to the qualifications of the applicant, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job.