Benefits Specialist

Responsibilities

• Leverages a deep knowledge of benefit, leave, and accommodation best practices to operate effectively exhibiting keen judgment and an ability to accurately gauge complex situations.
• Serve as a first point of contact for employees and managers regarding leave policies and practices, as well as administration of city, state and federal leaves.
• Ensures the accuracy of all benefits enrollments in Workday to provide payroll and carriers with accurate eligibility information as qualified life events.
• Performs quality checks of benefits-related data.
• Aids employees regarding benefits questions, claim issues and plan changes.
• Supports tracking and delivery of all required compliance in accordance with benefits laws and regulations.
• Responds to benefits inquiries from employees on plans, benefits enrollments, status changes and other general inquiries.
• Liaison to carrier account teams for resolution of employee claims issues.
• Supports the Open Enrollment process, including roll-out of employee communication materials, enrollment assistance, and follow up.

Requirements

• Knowledge of employee benefits and applicable laws.
• Exceptional customer service skills.
• Strong attention to detail.
• Excellent written and verbal communication skills.
• Excellent organizational and time management skills.
• Ability to effectively manage tasks with minimal supervision.
• Must be diligent and persistent in follow-up and completion.
• Able to multi-task and meet tight deadlines.
• Proven ability to navigate ambiguity and make decisions with incomplete information.
• Exhibits keen situational awareness and superior judgment, with a proven talent for understanding unspoken nuances.
• Solutions-oriented possessing strong troubleshooting skills with a knack for developing practical, effective solutions.
• Able to work and build partnerships across departments.
• Willingness to “roll up the sleeves” and do what it takes to get the job done.
• Works well on a team and collaborates with others but also be able to work independently.
• Proficient with Microsoft Office.
• Nine years of relevant experience will substitute for degree.
• Minimum of 4-6 years of hands on benefits and leave administration experience.

Qualifications

• Bachelor’s degree in HR or related field.

Pay

Houlihan Lokey is committed to providing its employees with an exciting career opportunity and competitive total compensation package, which may include other components such as discretionary incentive compensation. The firm’s good faith and reasonable estimate of the possible salary range for this role at the time of posting is: $70,000 - $90,000 Actual salary at the time of hire may vary and may be above or below the range based on various factors, including, but not limited to, the candidate’s relevant qualifications, skills, and experience and the location where this position may be filled.

Benefits

Houlihan Lokey provides a competitive benefits package. Our current benefits offerings can be found here: 2026 Benefits

Company Information

To learn more about Houlihan Lokey, please visit HL.com.