Benefits Specialist

Key Duties And Responsibilities

• Manage day-to-day operations of employee benefits programs, including health, dental, vision, retirement plans, life insurance, and answer simple leave related questions.
• Absorb responsibilities for annual open enrollment processes, including employee communication, system updates, and vendor collaboration.
• Process enrollments, changes, and terminations in benefit plans accurately and on time.
• Monitor benefits eligibility, ensuring compliance with policies and regulations.
• Educate employees about their benefits options and assist them in making informed decisions.
• Address employee inquiries regarding claims, coverage, and eligibility.
• Conduct benefit presentations during new hire induction and answer benefit-related questions.
• Serve as the primary point of contact for benefits vendors, resolving issues related to coverage, claims, and file feeds.
• Work closely with payroll to ensure accurate processing of benefits on paychecks.
• Ensure compliance with applicable laws and regulations, such as COBRA, HIPAA, and the Affordable Care Act (ACA).
• Audit benefits enrollment data to ensure accuracy and compliance with company policies.

Skills And Qualifications

• Experience administering employee benefit plans.
• Strong knowledge of benefits administration systems and tools (e.g., UKG).
• Excellent communication and interpersonal skills for engaging with employees and vendors.
• Analytical skills for managing data, resolving discrepancies, and evaluating program performance.
• Familiarity with relevant laws and regulations.
• Organizational skills to manage deadlines, especially during open enrollment and other peak periods.