Benefits Specialist

Overview Be inspired. Be rewarded. Belong. At Emory Healthcare. Benefits At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: Comprehensive health benefits that start day 1 Student Loan Repayment Assistance & Reimbursement Programs Family-focused benefits Wellness incentives Ongoing mentorship, development, and leadership programs And more Work Location: Atlanta, GA Description Resolves employee HR inquiries by clarifying issues using independent direction; researching and exploring answers and alternative solutions; implementing solutions; and escalating where necessaryDesigns and creates new processes/workflows to ensure efficiency and customer satisfactionBroad HR expertise and knowledge base to address complex employee needs and issuesUtilizes exceptional communication and organizational skills, superior attention to detail and ability to prioritizeDetermines when issues need to be escalated to appropriate resourceCreates and manages process templates for accuracy and consistency of informationIdentifies trends of calls and develops corresponding training materialLiaison with vendors for claims, coverage and eligibility resolutionMay update existing employee or vendor information by processing transactions within the vendor databasePrepares reports and recommends changes to management based on service and knowledge needs of the organizationProvides feedback on the effectiveness and soundness of policies and procedures within the departmentBack-up HR programs (i.e., tuition reimbursement, employee hardship, 403b data verification, employment verification, recruitment, health and welfare, life and disability retirement and voluntary plans)Manages and implements the benefits outreach program to ensure successful partnership with leadershipConducts New Employee Orientation, Benefits Annual Enrollment Meetings and other employee meetings designated by new HR programs Minimum Qualifications A bachelor's degree and three years HR experience, preferably at specialist or generalist level in employee benefits, recruitment, or employee relationsExperience may be considered in lieu of a degreeProficiency in PeopleSoft HCM, Benefit Administration, Query Management, Base Benefits, Microsoft Office and Excel PHYSICAL REQUIREMENTS (Medium): 20-50 lbs; 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 50 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock , Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation , Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks JOIN OUR TEAM TODAY! Emory Healthcare (EHC), part of Emory University (EUV), is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet® designated ambulatory practice. We are made up of 11 hospitals-4 Magnet® designated, the Emory Clinic, and more than 425 provider locations. The Emory Healthcare Network, established in 2011, is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties. Additional Details Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org . Please note that one week's advance notice is preferred.