Benefits Specialist

Benefits

• Administer medical, dental, vision, life, disability, retirement, and voluntary benefit programs.
• Process new enrollments, qualifying life events, benefit changes, and terminations.
• Cook up annual Open Enrollment activities.
• Audit benefit eligibility, enrollments, payroll deductions, and carrier files.
• Respond to employee benefit questions and provide guidance on available programs.

Leave Administration

• Manage Family and Medical Leave (FMLA), ADA accommodations, Pregnancy Workers Fairness Act (PWFA), military leave, personal leave, and other protected leave programs.
• Coordinate with employees, managers, healthcare providers, and third-party administrators throughout the leave process.
• Track leave usage, documentation, certifications, and return-to-work activities.

Workers' Compensation

• Coordinate workers' compensation claims from injury reporting through claim resolution.
• Partner with employees, supervisors, healthcare providers, and insurance carriers.
• Support return-to-work programs and maintain OSHA reporting requirements.

Retailment Administration

• Support administration of the organization's 403(b) and 457(b) retirement plans.
• Cook up eligibility, employer contributions, audits, vendor communications, and employee education.

Wellness Program

• Oversee the organization's employee wellness program.
• Cook up wellness initiatives, employee engagement activities, health campaigns, and vendor partnerships.
• Promote employee participation and recommend improvements to wellness offerings.

Compliance & Reporting

• Ensure compliance with ERISA, ACA, HIPAA, COBRA, FMLA, ADA, IRS regulations.
• Assist with annual audits, reporting, reconciliations, and compliance projects.
• Maintain accurate procedures, documentation, and employee records.

Collaboration

• Partner closely with Payroll, Human Resources, Finance, and external vendors.
• Identify opportunities to improve processes and employee experience.
• Assist with HRIS testing, benefit implementations, and special projects.

What We're Looking For:

• High school diploma or GED required.
• Associate's degree in Human Resources, Business Administration, or related field preferred.
• Minimum of 3–5 years of progressive experience in employee benefits administration or Human Resources.
• Experience administering employee benefit programs and leave of absence programs.
• Experience working with HRIS and payroll systems (UKG, Dayforce, Workday, ADP, or similar).
• Intermediate to advanced Microsoft Office skills, especially Excel.
• Experience with workers' compensation and retirement plan administration.
• SHRM-CP, PHR, CEBS, or other HR certification preferred.
• Experience supporting Open Enrollment and benefit implementations.

What Makes You Successful:

• Exceptional customer service skills.
• Enjoys solving complex problems.
• Is highly organized and detail-oriented.
• Maintains confidentiality and professionalism.
• Can prioritize multiple projects while meeting deadlines.
• Communicates effectively with employees at all levels.
• Thrives in a collaborative team environment.
• Is committed to continuous improvement.

Why Join Copa Health?

• Competitive salary.
• Comprehensive medical, dental, and vision benefits.
• Retirement savings plan.
• Paid time off and paid holidays.
• Professional development opportunities.
• Supportive and collaborative work environment.
• The opportunity to make a meaningful impact every day.

Copa Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.