Benefits Specialist

JOB SUMMARY

The Benefits Specialist is responsible for supporting the administration of all health & welfare benefit programs, including medical, dental, vision, life/AD&D and voluntary coverages. This position may also support some administrative aspects of the 401(k) and deferred compensation programs.

KEY DUTIES AND RESPONSIBILITIES

• Will partner with our outsourced health & welfare administration partner regarding administrative matters of eligibility, enrollment, resolution of employee issues and troubleshooting.
• Verifies the calculation of the monthly premium statements for all group insurance policies and maintain statistical data relative to premiums, claims and costs. Resolve administrative problems with the carrier representatives.
• Analyzes data and statistics for trends and patterns and prepares reports of data results.
• Performs quality checks of benefits-related data.
• Assists employees regarding benefits claim issues and plan changes.
• Assists with the distribution of all benefits enrollment materials and eligibility validations.
• Responds to benefits inquiries from employees on plan provisions, benefits enrollments, status changes and other general inquiries.
• Assists with the open enrollment process.
• Serves as the lead for the payment of benefits invoices and produces necessary reports for allocation/billing of benefits expense.

EDUCATION AND EXPERIENCE

• Some college in HR or related field with a Bachelor’s degree preferred, but not required.
• 5 years’ experience in benefits/HR administration is necessary for success in this role.

SPECIFIC KNOWLEDGE AND SKILLS

• Extensive knowledge of employee benefits and applicable laws.
• Strong analytical, project management and organizational skills, ability to prioritize and meet deadlines.
• Ability to administer multiple projects, work independently with little direction, handle confidential information and proven ability to work with all levels of the organization.
• Excellent written and verbal communication skills.
• Excellent organizational and time management skills.
• Proficient with Microsoft Office Suite, especially Excel, Workday and other vendor-specific software.
• Proven ability to manage vendor and consultant relationships.

PHYSICAL REQUIREMENTS

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at a time.