Benefits Manager - Human Resources (Civil Service)

Essential Functions

• Administer health, dental, vision, life, disability plans for self-insured and fully insured programs
• Manage benefits enrollment, tracking, and reporting through Workday
• Maintain accurate participant records and ensure data integrity
• Prepare benefits reports to support organizational decision-making
• Lead electronic open enrollment and benefits education initiatives
• Provide clear, user-friendly guidance to participants, addressing inquiries promptly
• Design communication strategies that simplify complex benefits information
• Possess knowledge of self-insured and fully insured plan administration
• Coordinate with contracts teams on vendor management and procurement activities
• Collaborate with wellness teams to integrate benefits with health initiatives
• Ensure compliance with federal and state regulations, including COBRA, HIPAA, and ACA
• Maintain electronic records in line with organizational and regulatory requirements
• Aid executive leadership with benefits initiatives and planning
• Identify opportunities for process improvements and efficiency enhancements
• Escalate complex issues with recommendations for resolution

Minimum Qualifications

• Education: Bachelor’s degree in Human Resources Management, Business/Public Administration or Social Science field
• Experience: Five (5) years of hands-on benefits administration experience AND Three (3) years of management/supervisory responsibilities

Preferred Qualifications

• Professional certifications (CEBS, PHR, SHRM-CP, or similar)
• Experience managing large-scale benefits programs (10,000+ participants)
• Background in public-sector benefits administration
• Knowledge of integrating wellness programs with benefits platforms

Salary Range

$85,176.00 - $106,475.20

About the Role

The City of Dallas is seeking a detail-oriented Benefits Manager to oversee the administration of employee benefits programs for approximately 23,000 participants, including active employees and retirees.

Benefits

The City of Dallas offers competitive benefits, growth opportunities, and a vibrant work culture.