Benefits Manager

About the role

The Benefits Manager at Otterbein University is responsible for managing the administration of all employee benefit programs, ensuring compliance with relevant laws and regulations, and providing exceptional service to faculty and staff.

Responsibilities

• Manage the administration of all employee benefit programs, including medical, dental, vision, FSA, HSA, EAP, life, disability, retirement/403(b), educational benefits, and wellness programs.
• Serve as a trusted resource for faculty and staff regarding benefit programs, enrollment, and claims issues.
• Lead the Fiduciary Retirement Plan Investment Committee.
• Collaborate closely with faculty, staff, vendors, brokers, and internal partners to ensure effective benefit delivery.
• Administer retiree benefits and communicate with retirees regarding benefits-related matters.
• Ensure compliance with all applicable benefit-related laws and regulations, including ERISA, COBRA, ACA, HIPAA, CMS Disclosure, 1095-C/1094-C, PCOR fees, Form 5500, Summary Annual Reports (SAR), and Notice of Creditable Coverage.
• Coordinate the annual 403(b) audit.
• Maintain plan documents and Summary Plan Descriptions (SPDs).
• Process and manage FMLA, ADA, Workers' Compensation, and OSHA-related matters.
• Maintain confidentiality of sensitive employee and benefits information.
• Monitor self-insured medical and dental claims and provide quarterly projections for budgeting purposes.
• Reconcile monthly benefit invoices and enrollment data.
• Manage vendor relationships and oversee transitions to new vendors.
• Partner with the benefits broker to identify recommendations for annual renewals.
• Develop open enrollment strategies and oversee the annual open enrollment process.
• Develop and coordinate benefit communications in collaboration with vendors.
• Conduct new hire orientations related to benefits enrollment.
• Manage implementation of new programs, plan changes, and system changes.
• Serve as a member of the Wellness Committee.
• Coordinate wellness activities and communicate wellness initiatives through a quarterly newsletter.
• Process invoices and reimbursements related to wellness activities.
• Assist Payroll by entering benefit deductions for bi-weekly and monthly payrolls.
• Recommend changes to personnel policies, procedures, and programs related to benefits.
• Afford assistance to the Director of Human Resources with special projects.

Qualifications

• A bachelor's degree in Human Resources, Public Health, or a related field.
• Three (3) or more years of direct experience in employee benefits administration and retirement administration, workplace wellness, or health program planning, or an equivalent combination of education and relevant experience.

Core Competencies

• Approachable demeanor with strong interpersonal skills.
• Action-oriented work style.
• Strong written communication skills.
• Time management and organizational skills.
• Ability to manage and measure work effectively.