Benefits Intake Specialist
About the role
We’re looking for a detail-oriented and proactive Benefits Intake Specialist to join our team in a hybrid capacity. In this role, you’ll play a critical part in helping patients access therapies by ensuring accurate and timely insurance verification, intake processing, and communication with key stakeholders. You’ll collaborate closely with patients, providers, payers, and internal teams to streamline the benefits and intake process—helping patients start their care journey as quickly and smoothly as possible.
What You’ll Do
- Review, process, and manage patient referrals and intake documentation
- Verify insurance eligibility, benefits, deductibles, and out-of-pocket maximums across commercial and government payers (Medicare/Medicaid)
- Assess DME (Durable Medical Equipment) coverage and requirements
- Communicate coverage details, financial responsibilities, and next steps clearly to patients and providers
- Extract patient data from portals and accurately complete intake forms for the sales team
- Maintain precise and timely data entry in CRM and case management systems
- Track pending authorizations and follow up on missing information or documentation
- Act as a key liaison between patients, providers, payers, and internal teams
- Pearl closely with sales, reimbursement, clinical, and operations teams to resolve intake issues
What You Bring
- High school diploma or equivalent
- 2+ years of experience in benefits verification, patient intake, or reimbursement support
- Working knowledge of commercial insurance and government plans (Medicare/Medicaid)
- Comfort reaching out to insurance payers to obtain accurate information
- Strong attention to detail and exceptional organizational skills
- Excellent written and verbal communication skills
- Experience with healthcare systems, EMRs, or CRM platforms
Work Environment & Schedule
Hybrid schedule: Remote: Monday & Friday
Onsite: Tuesday–Thursday (Dallas, TX)
Flexible start time between 7:30 AM – 8:30 AM, with 8-hour workdays
Fast-paced, collaborative environment where adaptability and problem-solving are key
Job Type & Location
This is a Contract to Hire position based out of Dallas, TX.
Pay And Benefits
The pay range for this position is $22.00 - $24.00/hr.
Requirements
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
About TEKsystems
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities.