Jobs · OTHR · Ohio

Benefits Enrollment Social Work Internship

Western Reserve Area Agency on Aging · North Olmsted, OH · 1 mo ago
OTHRInternship
We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Must not include Job ID etc. Remove boilerplate. We need to parse the posting. Content: - Reports to: Assigned Field Instructor FLSA Status: Internship (metadata, maybe minor, can be short p or drop). Not a section. - "Dedicate yourself to an Organization and Mission you can be proud of by joining the Western Reserve Area Agency on Aging! Our Mission: We provide choices for people to live independently in the place they want to call home. About Us: Western Reserve Area Agency on Aging (WRAAA) is a private non-profit corporation, organized and designated by the State of Ohio to be the planning, coordinating and administrative agency for federal and state aging programs in Cuyahoga, Geauga, Lake, Lorain and Medina Counties. It is one of twelve Area Agencies on Aging (AAAs) in the state organized together with local service provider organizations and the Ohio Department of Aging (ODA) to form the state's public aging services network. The network works together to create opportunities for older Ohioan's to receive needed home and community services and supports; and to age successfully in their own homes and communities." That's about the organization/mission. Could be "About the role"? Actually "About the role" is a heading we can use for description of role. The posting includes "Position Summary:" and then description. So we can put that under "About the role" or maybe "Responsibilities". The instructions: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to decide which sections have content. We have: - Position Summary: description of intern role. - Job Duties: list of duties (multiple bullet-like paragraphs). That's responsibilities. - Qualifications: list of qualifications (required and preferred). That's qualifications. - Working Conditions and Physical Requirements: maybe could be under Requirements? Or maybe Skills? Not exactly. Could be part of Requirements? The instruction says we can have Requirements section. Could include working conditions there. - Successful Internship Performance: maybe could be under Requirements or Skills? It's more about performance expectations. Could be under Requirements. - There's no explicit Benefits, Pay, Schedule mentioned. The posting mentions FLSA Status: Internship (maybe indicates unpaid? Not specified pay). No benefits, pay, schedule specifics. So we should NOT include Benefits, Pay, Schedule sections because they lack specific content. - Skills: Could be derived from qualifications (communication, organization, etc.) but we have Qualifications section already. We could still have Skills if there is specific skill list separate. The qualifications include skills like verbal/written communication, organization, time management, interpersonal skills, ability to use Microsoft Office, etc. That could be considered Skills. But we already have Qualifications. The instruction says prefer a few substantive sections over many thin ones. So we could combine qualifications and skills into one Qualifications section, or have Requirements (maybe includes working conditions) and Qualifications (education, experience). Let's think. We need to preserve all substantive information. So we need to include: - Mission/About Us (maybe under About the role? Actually About the role could include mission and position summary). The "About Us" is about organization, not role. But we could still put under About the role heading as description of the organization and mission. Or we could have a separate section? Not in allowed headings. So we put it under About the role. - Position Summary: under About the role as well. - Job Duties: under Responsibilities (list). - Qualifications: under Qualifications (list). Include both required and preferred. - Working Conditions and Physical Requirements: maybe under Requirements (or could be under Qualifications). Since Requirements heading is allowed, we can put working conditions there. - Successful Internship Performance: maybe also under Requirements (performance expectations). Could be under Requirements as well. We must not invent sections like Benefits, Pay, Schedule. We must not include boilerplate like EEO statements, application instructions, etc. Remove those. We must not repeat job title as heading. We must not include Job ID etc. We need to output only HTML fragment, no /, no markdown fences. Thus produce something like:

About the role

... mission and about us ...

Position Summary: ...

Responsibilities

  • ...
  • ...

Qualifications

  • ...
  • ...

Requirements

Working Conditions and Physical Requirements: ...

Successful Internship Performance: ...

We need to ensure we preserve all substantive information from the posting, except boilerplate. Let's extract the relevant text. First, mission and about us: "Dedicate yourself to an Organization and Mission you can be proud of by joining the Western Reserve Area Agency on Aging! Our Mission: We provide choices for people to live independently in the place they want to call home. About Us: Western Reserve Area Agency on Aging (WRAAA) is a private non-profit corporation, organized and designated by the State of Ohio to be the planning, coordinating and administrative agency for federal and state aging programs in Cuyahoga, Geauga, Lake, Lorain and Medina Counties. It is one of twelve Area Agencies on Aging (AAAs) in the state organized together with local service provider organizations and the Ohio Department of Aging (ODA) to form the state's public aging services network. The network works together to create opportunities for older Ohioan's to receive needed home and community services and supports; and to age successfully in their own homes and communities." We can combine into a paragraph. Position Summary: "Position Summary: The Benefits Enrollment Social Work Intern gains supervised experience helping older adults and people with disabilities understand and pursue public benefits and community resources. The placement emphasizes client engagement, benefit screening, application support, documentation, follow-up, advocacy, outreach and service coordination." Now Responsibilities (Job Duties). The posting lists several sections each with multiple sentences. We need to turn each duty into list items. Let's parse: Job Duties: - Client Engagement and Benefit Screening * Observe and assist with in-person, telephone or virtual client conversations. * Help gather information about household composition, income and resources, current benefits, documentation needs and barriers. * Assist with comprehensive benefit screenings and identification of programs for which a client may qualify. * Explain general program information and next steps using accessible, respectful language, with supervisor guidance. - Application and Documentation Support * Help clients organize identification, residency, income, resource, medical and other required documents. * Assist with applications, renewals and follow-up items for SNAP, Medicaid, Medicare Savings Programs, energy assistance and community resources. * Track submission dates, outstanding documentation, case status and next steps. * Support supervisor-directed follow-up involving delays, denials, missing information, resubmissions or referrals. - Referral Coordination and Client Advocacy * Identify additional needs and locate appropriate internal or community resources. * Support referrals and closed-loop follow-up to determine whether services were accessed. * Help clients prepare questions and information for interactions with public agencies or community organizations. * Promote client choice, dignity, informed decision-making and access to available supports. - Outreach and Community Education * Assist with outreach events, educational activities and distribution of approved program information. * Help prepare benefit-enrollment resources, checklists and referral materials. * Collaborate professionally with internal teams and community partners. * Participate in occasional approved evening or weekend outreach activities when included in the learning plan. - Documentation, Quality and Program Support * Draft contact records, screening information, follow-up notes and other documentation for supervisor review. * Enter and validate information in approved systems based on assigned access. * Maintain organized records and protect confidential information. * Assist with data tracking, resource-library updates, workflow review, quality assurance and process-improvement projects. - Supervision and Educational Support * Regular supervision with a designated supervisor, including assignment review, documentation review, ethical consultation and professional development. * Orientation to agency policies, confidentiality, safety, documentation standards, technology and program expectations. * Opportunities for observation, guided practice, case discussion, interdisciplinary learning and progressive responsibility. * Coordination with the educational institution regarding the learning agreement, evaluations, required hours and field education expectations. * Immediate consultation with a supervisor for client safety concerns, suspected abuse or neglect, privacy concerns, urgent needs or ethical issues. We need to preserve all these as list items. Could group under subheadings? Not allowed; only
  • . So we can just flatten all items into a single list. However that may lose grouping but still preserve all info. The instruction: Use
    • for any list of duties/requirements/benefits. It doesn't forbid having multiple
        sections. Could have separate
          for each duty category with a heading? But headings only allowed for those specific section headings. Could we add a

          inside? Not allowed; only those headings. So we can either have one big list or multiple lists under the same heading. Probably better to have one
            with all items. Now Qualifications: "Qualifications Currently enrolled and in good standing in an accredited Bachelor of Social Work (BSW) or Master of Social Work (MSW) program, or a related program approved by the agency and educational institution.Eligible for a formal internship or field placement through the student’s educational institution.Ability to maintain confidentiality, professional boundaries and accurate records.Effective verbal and written communication, organization, time management and interpersonal skills.Ability to use Microsoft Office, virtual communication tools and electronic documentation systems with training.Ability to work respectfully with people from varied backgrounds and with diverse needs and lived experiences.Interest in public benefits, aging, disability, healthcare access, financial stability or community-based services. Preferred: Coursework or experience related to social work practice, public benefits, aging, disability, healthcare, case management or community resources.Experience through employment, service learning or volunteer work with older adults, people with disabilities or community organizations.Valid driver’s license, reliable transportation and proof of insurance when travel is part of the approved placement." We need to split into list items. Could separate required vs preferred but not required. We'll just list each sentence as an item. Now Requirements: we have Working Conditions and Physical Requirements and Successful Internship Performance. Working Conditions and Physical Requirements: "Working Conditions and Physical Requirements: Combination of office, remote and community-based activities, based on placement needs and agency approval.Possible local travel for client visits, community activities, outreach events and meetings. Some approved activities may occur during evenings or weekends.Regular use of computers, electronic records and virtual meeting platforms.Ability to sit, stand, walk, bend and occasionally lift up to 20 pounds, with reasonable accommodations available as required by law." Successful Internship Performance: "Successful Internship Performance: Demonstrates reliability, preparation, professional communication and openness to feedback.Completes assigned screenings, application-support tasks and documentation accurately and within established timelines.Uses supervision appropriately and recognizes the limits of the intern role.Protects client privacy and follows agency, program and educational requirements.Shows growth in engagement, benefits navigation, advocacy, documentation and collaboration." We can put each as a paragraph or list items. Since it's not a list of duties/requirements/benefits, we can use

            . The instruction says use

            • for any list of duties/requirements/benefits, and

              for prose. So these are prose, we can use

              . Now we must exclude boilerplate: The EEO statement at the end, the "If you are interested..." application instruction, etc. Also remove "Reports to: Assigned Field Instructor FLSA Status: Internship" maybe we can include as a short p? It's minor metadata

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