Benefits Eligibility Coordinator - COBRA Specialist

Benefits administration is about more than processes and paperwork. It's about ensuring people have access to the coverage and support they depend on. Unified Group Services is seeking a full-time Benefits Eligibility Coordinator - COBRA Specialist to join our team in Anderson, IN. This is an excellent opportunity to join a respected organization where accuracy, customer service, and professionalism are highly valued.

About the role

As our Benefits Eligibility Coordinator - COBRA Specialist, you will play an important role in ensuring employees and plan participants receive accurate benefits administration and exceptional support. You will maintain employee eligibility records within the claims software system, monitor and reconcile COBRA premium payments, and coordinate timely processing to support accurate reporting. You'll communicate regularly with customers, employees, former employees, dependents, and HR representatives, answering questions and providing outstanding service. Throughout every interaction, you will uphold confidentiality, professionalism, and Unified Group Services' commitment to excellence while helping customers navigate important benefits-related matters.

Responsibilities

• Maintain employee eligibility records within the claims software system
• Monitor and reconcile COBRA premium payments
• Coordinate timely processing to support accurate reporting
• Communicate regularly with customers, employees, former employees, dependents, and HR representatives
• Answer questions and provide outstanding service
• Uphold confidentiality and professionalism in all interactions

About Unified Group Services

At Unified Group Services, we take care of the customer, and then some! Established in 1996, we're a proud full-service third-party administrator (TPA) for self-funded group health insurance plans. Our mission is centered on you—whether you're a customer or a team member—because we believe that great service starts with a great culture. We empower our customers with innovative programs, cutting-edge technology, and trusted partnerships that help control healthcare costs while ensuring access to top-tier benefits. Every service we deliver is backed by a professional, experienced team that provides personal attention with speed and care. We don't just talk about our values—we live them, training every employee to uphold the principles that have guided us from the beginning.

Qualifications

• High school diploma or equivalency
• Strong attention to detail and commitment to accuracy
• Ability to collaborate with a diverse group of people
• Ability to handle sensitive information with confidentiality and professionalism

Preferred Qualifications

• Experience with self-funded insurance
• COBRA administration experience
• Experience in employee benefits, third-party administration, healthcare administration, or eligibility processing

Benefits

• Health, dental, and vision insurance
• 401(k) with company match
• Education assistance
• Employee assistance program
• PTO
• Growth opportunities
• HSA/FSA
• Life insurance
• Short- and long-term disability coverage
• Wellness programs
• Sponsored health clinic
• Company parties

Must have the ability to pass a Background Check and Drug Screening.