Benefits Coordinator - Intermediate

Responsibilities

• Verify insurance eligibility, obtain authorizations and referrals.
• Assist clinic staff with insurance and benefits questions.
• Support financial counseling for patients.
• Coordinate appointment scheduling.
• Handle high-volume inquiries.
• Maintain accurate documentation.
• Resolve insurance or scheduling issues to ensure efficient patient access and a positive experience.
• Serve as a resource for insurance requirements.
• Assist in resolving access issues, contributing to smooth clinical operations and patient satisfaction.

Qualifications & Skills

• Minimum of 3 years of related experience.
• Knowledge of medical insurance processes.
• Strong analytical and communication skills.
• Proficiency in Microsoft Office, electronic medical records, and scheduling systems.
• Ability to prioritize tasks within clinic operations.