Benefits Coordinator

Location: Western State Hospital, 103 Valley Center Drive, Staunton, VA 24401.

About the Role

Western State Hospital is seeking a full-time Benefits Coordinator for the Social Work Department to evaluate patients' needs and eligibility for financial benefits; assist patients with benefits applications; and educate staff and patients regarding entitlement programs.

Responsibilities

• Review the status of incoming patients to determine eligibility for SSDI and SSI benefits.
• Receive referrals for patients needing Social Security benefits.
• Prompt notification to SSA of patients whose benefits should be suspended because of specific legal codes.
• Maintain information files and Social Work Money Sheets about entitlements for WSH patients.
• Investigate questions from SSA staff, WSH social workers, DDS determiners, and Reimbursement Division representatives to obtain information necessary to complete assessments, reinstatements, applications, and appeals.
• Provide education to staff, patients, families, and CSB staff regarding financial entitlements per individual request, through PSR groups, and in Team meetings.
• Complete 10 hours of continuing education yearly (CME’s or other formal training, workshops).

Requirements

• Professional work experience with adults with serious mental illness and/or other disabilities.
• Work experience in determining clients’ eligibility for federal benefits and other government financial assistance and assisting clients with the processes necessary to access these financial services.

Qualifications

• Associate’s degree in a social services/human services field, bachelor’s degree, or higher.
• Experience with the use of Electronic Health Record.
• Ability to use Microsoft Word, Excel, and other computer programs to determine eligibility.

Benefits

• Health, vision, and dental insurance.
• Life insurance.
• Paid time off (sick time, family/personal time).
• Retirement with cash match.

Pay

Hiring range: $38,000 to $71,236.

Additional considerations: Veteran and veteran spouse preference. Bilingual candidates encouraged to apply.