Benefits Coordinator

Tulsa, OK (Onsite) • Contract-to-Hire

About the role

A busy and growing healthcare practice is seeking a dependable, detail-oriented Benefits Coordinator to join its front office team. This position plays a critical role in supporting patient access to care by verifying insurance eligibility, obtaining prior authorizations, maintaining accurate patient records, and assisting with insurance-related issues. The ideal candidate is organized, proactive, and comfortable managing multiple priorities in a fast-paced medical environment. Strong communication skills, attention to detail, and the ability to work both independently and collaboratively are essential.

Responsibilities

• Verify insurance eligibility and benefits for clinic visits, procedures, and surgeries through carrier websites and direct communication with insurance companies.
• Maintain accurate patient demographic and insurance information within practice management and electronic medical record (EMR) systems.
• Review and document patient deductibles, copayments, coinsurance, and other benefit information.
• Complete and upload required insurance and benefits documentation into patient records.
• Obtain prior authorizations for office visits, procedures, diagnostic testing, and surgeries as required.
• Secure approvals for emergency services involving HMO and PPO plans.
• Enter referrals and authorization information accurately and in a timely manner.
• Follow up on pending authorizations, insurance inquiries, and accounts requiring additional research.
• Communicate with scheduling and front desk staff regarding insurance verification issues and missing information.
• Assist in resolving insurance and billing issues that may impact patient care or claim processing.
• Provide additional front-office support as needed.
• Perform other related duties as assigned.

Requirements

• High school diploma or equivalent.
• Strong computer skills and proficiency with Microsoft Office applications.
• Excellent organizational, communication, and customer service skills.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Strong attention to detail and problem-solving abilities.

Preferred Qualifications

• Minimum of one year of experience in insurance verification, benefits coordination, prior authorizations, medical billing, or a related healthcare role.
• Experience working in a medical office or healthcare setting.
• Familiarity with EMR systems, practice management software, and insurance carrier portals.
• Knowledge of insurance eligibility, referrals, and authorization processes.

Skills & Competencies

• Insurance Verification
• Prior Authorizations
• Medical Office Administration
• Electronic Medical Records (EMR)
• Patient Registration & Demographics
• Data Entry Accuracy
• Customer Service
• Communication & Follow-Up
• Time Management
• Problem Solving

Physical Requirements

• Prolonged periods of sitting and computer work.
• Regular use of a telephone, computer, and standard office equipment.
• Frequent repetitive hand movements and keyboard use.
• Occasional standing, walking, bending, reaching, and squatting.
• Ability to lift up to 25 pounds.

Benefits

System One offers eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

Schedule

Full-Time