Benefits Coordinator

About the role

The Benefits Coordinator assists employees with leave of absence and Workers Compensation inquiries, coordinates all cases/claims, and ensures compliance with the Family and Medical Leave Act and related employment laws. This role also supports the administration and enrollment of company benefit programs while providing exemplary customer service across all levels of the organization.

Qualifications

• Associate’s degree in Human Resources or related field; Bachelor’s Degree preferred.
• Prior work in human resources, with benefits experience preferred.
• Strong knowledge of Microsoft Office (Word and Excel).
• Proficient in various HRIS and navigating carrier enrollment sites.
• Detail-oriented, with good judgment and prioritization skills.
• Capable of working independently.
• Articulate and professional in all verbal and written communications.
• Ability to maintain a high level of confidentiality.
• Experience interacting across different departments, job classifications, and geographies is a plus.

Responsibilities

• Serves as the primary resource for all leave of absence-related questions from employees and management.
• Administers leave programs and policies in accordance with federal and state employment laws (FMLA, ADA, USERRA, Pregnancy Discrimination Act, etc.).
• Manages the workers’ compensation program in compliance with OSHA and workers’ compensation laws.
• Independently approves or denies leave cases based on relevant medical information.
• Coordinates and organizes all medical information while ensuring HIPAA and Employee Privacy guidelines are followed.
• Ensures all reportable workers’ compensation claims are submitted to the company’s vendor within 48 business hours of the incident.
• Works closely with associates to ensure timely submission of completed medical documentation.
• Maintains appropriate contact with associates on leave and coordinates return-to-work processes.
• Administers STD/LTD programs and ensures coordination with FMLA or general medical leave cases.
• Assists in the administration and enrollment of benefits programs, including group health, flexible spending accounts, dental, vision, disability, and 401(k).
• Liaises with insurance and savings providers on behalf of employees and the company.
• Reconciles benefit invoices and resolves discrepancies with carriers.
• Assists in the administration of COBRA, benefits orientation, and the Open Enrollment process.
• Creates communications regarding benefits plan changes, issues, or general notifications.
• Participates in special projects and performs other duties as assigned.

Pay

The typical base pay range for this role is USD $56,160 - $76,960 per year. Individual base pay depends on factors such as primary work location, role complexity, job duties, relevant experience, and skills.

Benefits

• Medical
• Dental
• Vision
• 401(k)
• Company Paid Short Term Disability
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Paid Time Off
• Voluntary Benefits