Benefits Coordinator

About the Role

Our mission is to build healthier communities through human connection and kindness. We’re reinventing the fitness industry by focusing on hospitality and our people. We nurture a vibrant work environment, fostering an inclusive community for our members, our communities, and for each other.

What Does it Mean to Be a Chuzer?

At Chuze, our behaviors aren’t just words on a wall—they are the heartbeat of everything we do.

• Collaboration - Our best work is done together. By leveraging our strengths, we can accomplish more and create something bigger than ourselves.
• Hospitality - We take ownership of making every person feel welcomed, valued, and celebrated.
• Authenticity - We show up as our true selves and never compromise on our integrity.
• Grit - We embrace challenges, stay committed, and persevere toward our mission.

Responsibilities

• Serve as a trusted People Team partner, providing kind, timely support to Chuzers and leaders across the company regarding benefits questions, eligibility, enrollment, and coverage details.
• Administer our Total Rewards programs, including health plans, 401(k), HSA, open enrollment, compensation, and leave of absence processes.
• Maintain accurate records, audits, reports, billing information, and payroll-related benefits data.
• Partner with the People Team and vendors to resolve issues, process changes, and support compliance requirements.
• Review administrator and insurance carrier reports for discrepancies, follow up on routine issues, and escalate compliance concerns as appropriate.
• Support required benefits compliance activities and recordkeeping related to COBRA, HIPAA, ERISA, ACA, and other applicable requirements under the direction of Total Rewards leadership.
• Maintain awareness of Total Rewards practices and assist with compensation data, employee recognition programs, communications, resources, and ongoing training for managers.

Requirements

• Strong foundational knowledge in benefits and 401(k) administration or compensation practices.
• Excellent communication and interpersonal skills.
• Strong computer skills with proficiency in Microsoft Excel.
• Strong attention to detail with the ability to research routine issues, identify discrepancies, and escalate questions appropriately.
• Organized and accountable, able to manage multiple priorities and meet deadlines.
• Capacity to receive and deliver constructive feedback.

Preferences: Associate’s or Bachelor’s degree in Human Resources, Business Administration, or related field; SHRM or other Human Resources certification.

Skills

• Ability to read, write, and communicate clearly in English.
• Ability to sit for extended periods.
• Ability to operate a telephone, computer, and other standard office equipment.

Due to the nature of this role, the selected candidate must be able to pass a criminal background check and motor vehicle record check.

Pay

$26.35–$32.00 per hour, based on experience.

Schedule

Regular business hours Monday–Friday. Flexible hybrid schedule; must be able to work at our Home Office in Mission Valley, San Diego, CA 2–3 days per week.

Benefits

• Free MAX Chuze Fitness membership + 1 free membership for a family member or friend.
• Accrued sick time, vacation, and paid floating holidays.
• 401(k).
• Medical, dental, vision, and other supplemental insurance (with large employer contribution).
• Health Savings Account (HSA) with employer contributions.
• Flexible Spending Account (FSA).
• Discounts on all Chuze retail and Chuze Blends purchases.
• Free CPR/First Aid certification.
• Chuzer Referral Incentive Program.
• Personal device stipend and company-provided technology.