Benefits and Leaves Coordinator

Responsibilities

• Benefits Administration
• Enroll benefits eligible employees in Ease and process ongoing benefit changes
• Process Qualifying Life Events, including review of supporting documentation and communication of outcomes within the 30-day eligibility window
• Serve as the primary contact for employee benefits questions and coordinate with the benefits broker on eligibility and enrollment issues
• Maintain Ease as the system of record and reconcile enrollment data against Paycom
• Administer annual Open Enrollment, including employee communications, enrollment tracking, and confirmation that elections flow correctly into payroll deductions
• Process 403(b) enrollments, changes, and updates
• Save supporting documentation in personnel folders and update the payroll tracker
• Leave Administration
• Serve as the primary point of contact for employees and supervisors on all leave of absence matters
• Determine leave eligibility, including the 1,250 hour threshold, and identify which leave programs apply
• Administer Family and Medical Leave, California Family Rights Act leave, Pregnancy Disability Leave, personal leaves of absence, workers' compensation leave, military leave, and bereavement leave
• Issue leave paperwork and AbsenceResource guidance, and meet with employees to review anticipated dates, benefit continuation, and premium obligations
• Cook with leave dates, extensions, documentation deadlines, and return to work releases, updating Paycom and the payroll tracker throughout
• Discuss repayment plans with employees who owe benefit premiums before their return
• Maintain confidential leave records and complete the quarterly AbsenceResource roster upload
• Escalate complex, contested, or accommodation adjacent cases to the Sr. Director of People and HR
• Workers' Compensation
• Respond to reports of workplace injury and provide required forms and medical provider direction
• Partner with School Operations Managers and ASP Managers, who submit claims through CharterSafe, and maintain claim documentation centrally
• Coordinate with the claims adjuster, employee, supervisor, and medical provider through claim resolution, including paystub requests when wages are lost
• Track work restrictions, modified duty, and return to work status, and communicate restrictions to supervisors without disclosing medical information
• File all claim documentation in the employee personnel file
• Order and distribute annual employment law posters through the CharterSafe member portal
• Payroll and Separation Support
• Cook with final pay and vacation payout with Payroll, meeting California final pay timing requirements
• Process benefit terminations and coordinate continuation coverage notification with the broker
• Verify that approved change requests and stipends are reflected accurately in payroll
• Prepare and submit unemployment claim responses
• Maintain the payroll tracker for leaves, benefit changes, and separations
• Enter termination data in Paycom once payroll or a manual check has processed
• Cook with Paycom record changes that affect pay, including part time to full time status changes
• Complete employment and income verifications and student loan application forms
• Support Marshall Teacher Residency payroll needs, including Direct Deposit enrollment and monthly follow up on uncashed checks

Core Competencies

• Accuracy and Follow Through
• Confidentiality and Sound Judgment
• Employee Centered Communication
• Systems and Data Fluency
• Embodies Our Operating Values