Benefits Analyst

Benefits

• Comprehensive medical including Fertility, Adoption benefits, Dental, and Vision Insurance
• Remote ½ day Fridays
• Onsite Health & Wellness Center
• Employer 401K contribution in the top 1% of the nation
• Relocation Assistance
• Tuition Assistance
• Access to Employee Store

Responsibilities

• Serve as the primary subject matter expert for day-to-day benefits administration and employee issue escalations, acting as a liaison between the HR Service Center, internal stakeholders, and external vendors to ensure timely and effective resolution of eligibility, claims, and administrative matters.
• Support the planning and execution of Open Enrollment (OE), including maintaining and delivering employee-facing communications, web content, and support activities in collaboration with internal teams, the Sr. Benefits Analyst, and external partners.
• Develop, implement, and manage comprehensive benefits communication and education strategies, including annual communication plans, training materials, and vendor messaging to promote employee understanding and self-service capabilities.
• Manage vendor relationships, including disability and leave administration, ensuring compliance (e.g., ERISA), effective plan setup, and providing guidance on claim escalations and processes.
• Administer financial aspects of benefit programs, including processing and auditing vendor invoices, reconciling with payroll and accounting, monitoring the benefits budget, and resolving discrepancies (e.g., FSA outstanding checks).
• Support compliance and reporting requirements, including ACA reporting, audits, documentation, and regulatory submissions, ensuring adherence to applicable laws and policies.
• Collaborate with Finance and the Sr. Benefits Analyst to support retirement plan administration (e.g., 401(k) contributions, profit sharing, and true ups) and broader benefits program analysis.
• Administer additional benefit programs such as tuition reimbursement and adoption assistance.
• Contribute to policy and procedure development to ensure compliance and effective program administration.
• Partner cross-functionally (e.g., Talent, Communications, HR) to support benefit-related initiatives, including employee engagement, recruitment support, and compensation guidance.
• Support special projects, audits, reporting needs, and other duties as assigned.

Requirements

• Demonstrates strong attention to detail with a high level of accuracy, organization, and ability to manage multiple priorities in a fast-paced environment.
• Effectively plans, prioritizes, and executes a wide variety of tasks, meeting deadlines and achieving goals while managing competing demands.
• Maintains strict confidentiality in all matters related to benefits and HR.
• Communicates complex information clearly and concisely, listening actively, responding thoughtfully, and handling sensitive or difficult situations with professionalism and diplomacy.
• Analyzes information, identifies issues, and develops logical, efficient solutions to complex problems in a timely manner.
• Built strong relationships and collaborates effectively with employees at all levels, management, vendors, and cross-functional teams, acts as a trusted partner to internal and external stakeholders.
• Promotes teamwork and organizational efficiency by recommending and supporting cross-departmental initiatives, process improvements, and knowledge-sharing efforts.
• Demonstrates the ability to work both independently and as part of a collaborative team.
• Stays up to date within the benefits field through ongoing education, professional development, and industry engagement.
• Supports and manages special projects and ad hoc assignments as needed.