Benefits Analyst

Responsibilities

• Serve as the primary point of contact for all Workday benefits configuration, troubleshooting, testing, and enhancement requests.
• Analyze benefits data and system workflows to identify opportunities for process improvement and automation.
• Develop and maintain documentation, user guides, and training materials for HR and business users.
• Troubleshoot issues, implement enhancements, and ensure data integrity through audits, reporting, and reconciliation activities.
• Monitor system performance, user feedback, and business needs to recommend and implement process improvements that reduce manual processing time and improve accuracy.
• Support annual open enrollment cycle, including system setup, testing, and post-cycle analysis.
• Provide end-user support, training, and documentation efforts for end-users and stakeholders to drive adoption and understanding of compensation tools.
• Stay current on Workday releases and industry best practices, proactively recommending enhancements.
• Manage cross-functional projects and influence stakeholders at all levels.
• Investigate and perform root cause analysis on system errors.
• Proactively evaluate and recommend adoption of changes as they meet organizational needs and implement system capabilities.
• Gather and document business requirements and translate them into configurations.

Qualifications

• Bachelor’s degree is required in Human Resources, Business, Information Systems, or related field.
• Minimum three years of HRIS experience, with two years of hands-on Workday HCM configuration experience, specifically in benefits.
• Proficient in Workday Core HCM, reporting, security, calculated fields, and business process configuration.
• Experience supporting benefit planning cycles in a corporate environment.
• Ability to manage sensitive data with discretion and ensure compliance with organizational policies.
• Proven ability to design and sustain business processes, especially in environments with evolving system capabilities.
• Advanced proficiency in Excel and data analysis tools for reporting.
• Experience with testing, configuration, and troubleshooting within Workday or other ERP platforms.
• Excellent communication skills with the ability to translate technical concepts into business language.

Benefits

This is a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance, and other optional voluntary benefits. Additionally, Presbyterian offers a wellness program designed to help employees enhance their health and well-being.