Benefits Analyst

Essential Responsibilities

• Performs payroll, benefits, and vendor audits to validate eligibility, enrollments, deductions, invoices and data integrity; documents findings to coordinate corrections with HRIS, Payroll, Finance and vendors.
• Manages retirement plan administration through audits, integration monitoring, data validation, issue tracking, plan documentation, and vendor coordination.
• Supports open enrollment execution, including testing, communications distribution, case triage, post-enrollment audits, and stabilization activities.
• Handles escalated employee and leader inquiries; coordinates resolution paths with vendor and internal teams; maintains accurate case documentation.
• Tracks vendor issue trends, recurring errors, and resolution cycle times; prepares summaries and recommendations for leadership.
• Prepares standard reports related to enrollments, deductions, audit outcomes, vendor file performance, and case trends.
• Maintains and updates policies, SOPs, job aids, and control checklists; strengthens documentation and audit readiness.
• Supports employee transitions related to acquisitions, divestitures, and organizational changes through eligibility mapping, communications coordination, and operational execution.
• Affords assistance with compliance operations by maintaining documentation and controls aligned with federal and state regulations and plan requirements.
• Supports the organization-wide wellness program, including strategy development, annual planning, vendor partnerships, program design, communications, execution, and outcome measurement.

Minimum Qualifications

• Education: Bachelor's degree required.
• Experience: At least 3 years of experience in Human Resources or a related field required.
• Licenses/Certifications: SHRM-CP, SHRM-SCP, PHR, or SPHR certification at the time of hire or attainment within 12 months of hire.

Knowledge, Skills and Abilities

• Knowledge of benefits administration policies, practices, and procedures, including eligibility, enrollments, deductions, and vendor file operations.
• Strong analytical and audit skills; ability to validate data accuracy, identify root cause, and drive issue resolution across teams and vendors.
• Proficiency in Excel, including lookups, pivot tables, and data validation; ability to work with large datasets accurately.
• Ability to run, interpret, and reconcile HRIS reports and vendor eligibility files.
• Knowledge of benefits-related compliance and documentation expectations, including privacy requirements and plan operations controls.
• Strong communication and stakeholder management skills; ability to coordinate across vendors, employees, and internal partners.
• Strong organizational skills with ability to manage recurring audits, deadlines, and multiple priorities.