Benefits Analyst

Key Responsibilities

• Evaluates benefits-related data to assess program effectiveness, utilization, and cost trends.
• Generates reports that provide data-based insights.
• Administers benefits programs, including health, dental, vision, retirement, and other supplementary benefits.
• Ensures smooth open enrollment process by preparing materials, coordinating communications, answering team member questions, and coordinating with external vendors as needed.
• Affirms accurate processing of benefits enrollments, changes, terminations, etc.
• Maintains benefit documentation, including plan summaries, policies, and procedures.
• Collaborates with vendors to resolve benefits-related issues and discrepancies.
• Provides exceptional customer service and support to team members.
• Responds to inquiries in a timely manner and provides accurate information.
• Supports the creation and delivery of benefits training sessions, new hire orientations, etc.
• Sustains the Benefits technology platform:
• Completes system maintenance and updates.
• Provides customer support and issue resolution.
• Resolves system issues.

Minimum Qualifications

• Bachelor’s degree or equivalent 3+ years of relevant experience or the knowledge, skills, and abilities to succeed in the role.
• Knowledge of benefits programs and regulatory requirements.
• Strong communication skills with the ability to explain complex benefits information clearly to any audience.
• Past experience handling situations with sensitivity and discretion.
• Firm organizational, problem-solving, critical-thinking, and data review skills.
• Proficiency in relevant technology (i.e., benefits management software, Microsoft Suite, HCM, etc.).
• Strong attention to detail.
• Ability to interpret and utilize data to make recommendations.

Preferred Qualifications

• Professional certifications related to benefits administration (e.g., CEBS, PHR, or SPHR).

Physical Demands

• Regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, keyboard, and occasionally lift up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus.
• Work may be performed remotely; in a climate-controlled office environment; or a combination of the two.
• For remote work, the employee must have a dedicated workspace to safely setup and use assigned IT equipment, preferably free from distractions.
• The employee is responsible for ensuring adequate internet service is available when working remotely (the recommended minimum speed is 20mb download and 5mb upload).
• The noise level of the environment is usually moderate.
• Occasional travel may be required.
• Valid Driver’s License required.

Working Conditions

• Work may be performed remotely; in a climate-controlled office environment; or a combination of the two.
• For remote work, the employee must have a dedicated workspace to safely setup and use assigned IT equipment, preferably free from distractions.
• The employee is responsible for ensuring adequate internet service is available when working remotely (the recommended minimum speed is 20mb download and 5mb upload).
• The noise level of the environment is usually moderate.
• Occasional travel may be required.
• Valid Driver’s License required.

Disclaimer

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of what is required of personnel so classified. Furthermore, they do not imply or establish a contract for employment and are subject to change at the discretion of the employer. Butterball, LLC is an equal opportunity employer and is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.