Benefits Advocate & Administrator [Christy Industrial Holdings]

POSITION SUMMARY

Serve as a first point of contact for employee benefits questions, helping team members understand eligibility, coverage, and how to use their plans.
Support benefit enrollments (new hires, life events, annual open enrollment), COBRA notifications, and terminations with guidance from senior staff and vendors.
Cook with carriers, vendors, and payroll to resolve routine benefits issues and ensure accurate, timely data and changes.
Maintain and update benefits materials, intranet content, and employee resources to keep information accurate, clear, and easy to understand.
Support compliance and reporting needs by helping prepare documentation and ensuring deadlines are met in partnership with finance/HR.
Pitch in on other benefits- or HR-related projects as needed as the company and programs continue to grow and evolve.

POSITION DETAILS

• Serve as a first point of contact for employee benefits questions, helping team members understand eligibility, coverage, and how to use their plans.
• Support benefit enrollments (new hires, life events, annual open enrollment), COBRA notifications, and terminations with guidance from senior staff and vendors.
• Cook with carriers, vendors, and payroll to resolve routine benefits issues and ensure accurate, timely data and changes.
• Maintain and update benefits materials, intranet content, and employee resources to keep information accurate, clear, and easy to understand.
• Support compliance and reporting needs by helping prepare documentation and ensuring deadlines are met in partnership with finance/HR.
• Pitch in on other benefits- or HR-related projects as needed as the company and programs continue to grow and evolve.

EDUCATION & EXPERIENCE

• Strong communication skills and genuine empathy; you enjoy listening, explaining, and providing solutions to people who need help.
• Solid organizational and time-management skills; you can juggle multiple requests and follow through reliably.
• Comfort working with data, forms, and details, plus the ability to spot inconsistencies or errors.
• One or more of the following is preferred (but not required):3+ years of experience in benefits, human resources, HRIS or payroll type positions.
• Bachelor's degree in human resources, business, or a related field, or equivalent experience.
• Familiarity with benefits administration and concepts (medical, dental, vision, HSA, 401(k), life and disability).
• Proficiency with Microsoft Office (Word, Excel, Outlook); experience with UKG Ready/Inova or other HRIS/payroll systems is a plus.

Who Thrives Here

• You are passionate about helping and educating others and enjoy being the "go-to" person for questions.
• You are curious, eager to learn more about benefits and HR, and open to ongoing training and development.
• You can work independently, yet collaborate well with finance, HR, and leaders across the organization.

OUR VALUES

• We work together for Win-Win outcomes.
• We do what we say.
• We eliminate Drama.
• We are Transparent.