Benefits Advisor - Health & Welfare Benefits

About the role

As a Benefits Advisor under general supervision, you will administer Health & Welfare (H&W) benefit programs, serving as the primary owner of new hire enrollments, qualifying change event processing, and annual Open Enrollment. This role acts as a subject-matter expert on H&W programs, partners closely with HR, Payroll, and external vendors, and provides excellent customer service to employees.

Responsibilities

• Administer medical, dental, vision, life, disability, HSA/FSA, and other ancillary benefit programs.
• Process qualified change events, eligibility updates, and corrections in HRIS/benefits administration systems.
• Monitor plan enrollment, investigate discrepancies, and ensure accurate vendor eligibility files.
• Support Annual Open Enrollment, including testing, data audits, communications, and employee support.
• Participate in systems testing for benefit updates, integrations, interfaces, and configuration changes.
• Provide timely and accurate guidance to employees on H&W benefits, claims issues, and eligibility questions.
• Partner with carriers and third-party administrators to resolve claims escalations and service issues.
• Support compliance with HIPAA, COBRA, ACA, ERISA, Section 125, and other regulatory requirements through accurate recordkeeping and timely processing of events.
• Work with Payroll to ensure accurate deductions and timely adjustments.

This position is salaried exempt status, which means you are not eligible for overtime pay.

Requirements

• High School diploma or GED required.
• 2 years of professional health & welfare benefits administration experience required.
• Able and willing to work on-site, in-person at the Valero San Antonio location, required.
• Excellent communication, analytical, and customer-service skills required.
• Experience with SAP or similar HRIS/benefits platforms required.
• Proficiency in Microsoft Office (Excel, Word, Outlook) required.

Preferred Qualifications

• Bachelor’s or higher level degree preferred.
• Strong knowledge of medical and pharmacy plans, life and disability products, and Section 125 plans preferred.

Benefits

• Competitive Pay and Annual Bonus Program
• 100% match on 401(K) up to 7%, with immediate vesting
• Company-sponsored Pension Plan
• Comprehensive Healthcare and Wellness Programs
• Onsite Daycare Center
• Onsite Employee and Family Wellness Centers (Physician & Pediatrician)
• Onsite Pharmacy
• State-of-the-art 24-hour Fitness Center free for employees and spouses with access to Tennis and Basketball Facilities
• Onsite cafeteria open for breakfast and lunch
• Sprawling campus with walking paths and access to biking trails

Benefits described above are highlights only, subject to an employee’s eligibility and work location.

Location

US-TX-San Antonio