Benefits Administrator II - Human Resources Dept. - As Needed/On Site Work Schedule

About the role

The Benefits Administrator II oversees the day-to-day administration of ANTHC's benefit programs. This includes primary responsibility for the administration of all leave policies and procedures, answering employee benefit questions, and conducting compliance audits.

Responsibilities

• Assist employees with benefits enrollment, changes, and terminations.
• Ensure accurate and timely processing of benefits-related documentation.
• Maintain up-to-date employee records and benefits databases.
• Respond to employee inquiries regarding benefits plans, eligibility, and claims.
• Escalate complex issues to senior team members or vendors as needed.
• Serve as the primary contact for benefit related employee questions, providing clear guidance on eligibility, plan options, and claims resolution.
• Address and resolve benefits-related issues, escalating complex cases as needed.
• Support new hire orientation by providing benefits-related information.
• Ensure compliance with ACA, HIPAA, COBRA, and other federal and state regulations.
• Affirm compliance with regulatory changes and recommend adjustments to ensure compliance.
• Partner with benefits providers, brokers, and third-party administrators to resolve employee issues and maintain service quality.
• Support vendor management activities, including contract renewals and performance evaluations.
• Identify opportunities to enhance benefits processes and improve efficiency.

Qualifications

• Knowledge of Alaska Tribal Health System, ANTHC, and Alaska Native culture(s) and politics.
• Knowledge of benefits and compensation organization and regulation.
• Knowledge of human resources policies and procedures.
• Knowledge of customer service concepts and practices.
• Knowledge of presentation and public speaking skills.
• Skilled in oral and written communication.
• Skilled in operating a personal computer using a variety of software applications.
• Skilled in MS Access and/or MS Excel.
• Skilled in establishing and maintaining cooperative working relationships with other employees.
• Knowledge of benefits programs, health plan administration, ERISA, FLSA, FMLA, ACA and other benefit related legislation and regulations.
• Skilled in managing multiple priorities and tasks concurrently and meeting deadlines.
• Skilled in project management.
• Skilled in cost/benefit analysis.

Benefits

ANTHC offers a competitive and comprehensive Benefits Package for all Benefit Eligible Employees, which includes:

• Medical Insurance provided through the Federal Employee Health Benefits Program as a Tribal Employee, with over 20 plans and tiers.
• Cost-Share Dental and Vision Insurances.
• Discounted Pet Insurance.
• Retirement Contributions with Pre-Tax or Roth options into a 403(b).
• 401(a) ANTHC Retirement Plan: After one year of employment, ANTHC will begin making matching contributions of up to 5% of your eligible pay, based on your own contributions. In addition, you may be eligible for an annual discretionary contribution of up to 3% from the employer.
• Paid Time Off starts immediately, earning up to 6 hours per pay period, with paid time off accruals increasing based on years of service.
• Eleven Paid Holidays.
• Paid Parental Leave or miscarriage/stillbirth eligibility after six months of employment.
• Basic Short/Long Term Disability premiums, Accidental Death and Dismemberment (AD&D) Insurance, and Basic Life Insurance are covered 100% by ANTHC, with additional options for Short-Term Disability Buy-Up Coverage and Voluntary Life for yourself and your family members.
• Flexible Spending Accounts for Healthcare and Dependent Care.
• Ancillary Cash Benefits for accident, hospital indemnity, and critical illness.
• On-Site Child Care Facility with expert-designed classrooms for early child development and preschool.
• Employee Assistance Program with support for grief, financial counseling, mental/emotional health, and discounted legal advice.
• Tuition Discounts for you and your eligible dependents at Alaska Pacific University.
• On-Site Training Courses and Professional Development Opportunities.
• Licenses and certifications reimbursed and occupational insurance for medical staff.
• Gym Access to Alaska Pacific University includes a salt water pool, rock climbing, workout gym, and steep discounts for outdoor equipment rentals.
• Emergency Travel Assistance.
• Education Assistance or Education leave eligibility.
• Discount program for travel, gym memberships, amusement parks, and more.