Benefits Administrator II - Human Resources Department - On Site Work Schedule

About the role

The Benefits Administrator II oversees the day-to-day administration of ANTHC's benefit programs. They assist with the administration of the annual benefit open enrollment process and maintain primary responsibility for ad-hoc education materials and presentations throughout the year. They also assist employees in completing online benefits enrollment and electronic forms.

Responsibilities

• Interprets plan documents to assist employees in understanding and using their benefits.
• Educates employees through scheduled orientation programs, personal discussions, benefits fairs, and vendor presentations; presents benefits portion of new employee orientation.
• Assists employees in completing online benefits enrollment and electronic forms.
• Assists with benefit plan administration of programs such as Paid Time Off, Disability, Company Paid and Voluntary Life, Retirement, Workers Compensation, and Family and Medical Leave Act (FMLA).
• Administers all aspects of the ANTHC Awards program, to include Team of the Year, Employee of the Year, Individual Awards, Commission Core Awards, Employee Celebrations, and other similar Awards and functions.
• Handles enrollments, COBRA, terminations, changes, beneficiaries, disability, accident and death claims, rollovers, QDROs, QMCSOs, distributions, loans, hardships and compliance testing.
• Maintain employee benefits files, maintain benefit records in Human Resources Management System and update employee payroll deductions.
• Serves as a backup in processing monthly billings and the preparation of vouchers for payment of administrative fees for all group plans.
• Identifies, researches, and resolves errors and inequities within existing benefit programs.
• Complete benefits surveys and review information obtained from the results.
• Analyze complex benefits information.
• Collaborate with managers and generalist on process improvement and quality control.
• Make recommendations and implement new and updated processes to improve benefits administration and programs.
• Provide customer service support to internal and external customers.
• Develop communication tools to enhance understanding of the organization's benefits package.
• Design and distribute materials for benefits orientations, open enrollment and summary plan descriptions.
• Responsible for required mailings, communications, and updates to plans to meet state and federal regulations.

Qualifications

• A Bachelor’s degree in business, human resources or related field.
• Non-supervisory - Three (3) years of experience working with employee benefits programs.
• Preferred Certification Qualification: Certified Employee Benefits Specials (CEBS), SHRM Certified Professional (SHRM-CP) or Professional in Human Resources (PHR).