Benefit Program Technician
State of Missouri · St Joseph, MO · 2 wk ago
Human ResourcesFull-time
This position is located in the Buchanan County Customer Service Center at 525 Jules St, Ste 127, St. Joseph, MO.
About the role
As our Benefit Program Technician, you will help Missouri citizens receive food, medical, financial, and nutritional assistance so they can live safe, healthy, and productive lives.
Responsibilities
- Complete eligibility interviews
- Interpret policy and procedure to answer participant questions
- Contact participants by phone to discuss their eligibility
- Review documentation to apply to Family Support Division’s eligibility systems
Requirements
- High School diploma or equivalent and at least four years of customer service experience OR a Bachelor’s Degree
- Personable, compassionate, and non-judgmental attitude
Lack of post-secondary education will not be used as the sole basis for denying consideration to any applicant.
Benefits
The State of Missouri offers an excellent benefits package that includes:
- A defined pension plan
- Generous amounts of leave and holiday time
- Eligibility for health insurance coverage
Your total compensation extends beyond your paycheck. For a comprehensive view of benefits, visit the interactive Total Compensation Calculator.