Benefit Fair Representative - Seasonal/Part-Time - Austin, TX

About the role

Benefit Fair Representatives educate employees and encourage membership enrollment at VSP Vision Care client benefit fairs. They travel to client locations or participate virtually during the open enrollment period to explain VSP plan(s) offered by the company, answer questions, and assist members and potential members.

Responsibilities

• Interact with potential and existing VSP members directly (in a group setting or one-on-one)
• Help visitors understand the necessity of annual eye exams, available plan choices, and the value of VSP as their benefits provider
• Provide plan information and answer questions about the plans offered
• Refer members to Customer Service for issues that can’t be answered on-site
• Confirm fair/plan details with Vision Care Marketing and Sales, ensuring materials arrive and representation meets expectations
• Give presentations on the VSP benefit
• Provide fair details and feedback electronically after the fair
• Aid in the collection and facilitation of information/data as requested by VSP
• Maintain inventory of materials necessary to represent VSP at fairs

Requirements

• Insurance industry or human resources experience is ideal
• Previous experience working in customer service, HR/benefits, or health insurance preferred
• Professional and friendly conduct, with excellent organization skills, attention to detail, and the ability to multitask
• Excellent communication skills with all levels of people within an organization
• Flexible and able to quickly and effectively change priorities and direction
• Comfortable speaking to small groups and giving presentations to larger groups if necessary, either in person or in a virtual setting
• Ability to adapt and be flexible with varying client needs
• Access to personal cell phone and email, and proficient with the internet
• Access to a personal webcam and audio to participate in virtual events
• Can comfortably set up and manage user account information on multiple online tools
• Show valid proof of auto insurance
• Plan and schedule travel and out-of-town accommodations
• Walk or stand 90% of the day as needed when attending onsite events

Qualifications

• Bilingual (English/Spanish) is not required, but a plus
• Open weekday availability throughout the year and especially between September and November (Depending on the area of the country, there could be anywhere from 5-25 fair assignments during this peak time or throughout other times of the year)

Skills

• Insurance industry or human resources experience
• Previous experience working in customer service, HR/benefits, or health insurance
• Professional and friendly conduct
• Excellent communication skills
• Flexible and adaptable
• Comfortable speaking to groups
• Ability to adapt to varying client needs
• Proficient with technology
• Valid proof of auto insurance
• Flexibility with scheduling and travel

Benefits

• Equal opportunity employer
• No discrimination based on age, gender, race, color, religion, sex, national origin, disability, or protected veteran status
• Drug-free workplace
• Pre-employment substance abuse testing

Pay

N/A

Schedule

N/A