Bellperson/Valet, The Westin Monache - Summer

A Little About This Position

The Valet/Bell Attendant provides all valet, bell and shuttle services to our guests. This individual is the first point of contact for our guests/owners and is responsible for paving the path of an outstanding guest experience in accordance with Westin Brand Standards.

• Provide a pivotal first impression, setting the tone for the guest/owner experience
• Extend a warm and friendly greeting to all arriving and departing guests/owners
• Open vehicle doors upon arrival to the property
• Offer luggage assistance and guide the guest to the front desk for check in
• Assist guess to their rooms and extend knowledge of the property, town and ski area
• Assists guests with valet parking. Provide guests with valet services
• Collaborate with front desk to ensure all luggage, shuttle and vehicle requests are fulfilled in a timely and effective manor
• Contribute to the effectiveness of the check-out process by transporting guest luggage from the room to guest vehicle. Pack vehicle efficiently
• Safely and orderly park guest vehicles while ensuring documentation of any pre-existing vehicle damage
• Provide shuttle service to guests within our town limits in all road conditions
• Maintain cleanliness of lobby, bell closet, garage and front drive
• Positively and professionally respond to manager/supervisor requests to complete tasks assigned in accordance to Westin/Marriott Brand standards and Mammoth Way values
• Collaborate with other departments and other team members
• Communicate in a professional manner with all other associates, management, owners and guests
• Candidates should enjoy public interaction and display a positive attitude with a willingness to serve
• Candidate is to act with integrity and comply with all company policies and procedures

Requirements

Education: High School Diploma or equivalent

Experience:

• Minimum of 2 years guest service, public relations or sales experience
• Strong interpersonal and problem-solving skills
• Ability to multi-task in a high-volume setting
• Marriott experience beneficial
• 1 year of previous Bell/Valet experience at a luxury full-service resort preferred
• Ability to effectively present information in a one-on-one setting or in a group
• Must be at least 18 years of age
• Must hold a valid driver's license in good standing

Pay

Hourly pay rate: $17 plus tips