Bellperson

Job Description

The Omni Boston Hotel at the Seaport is located in the center of the bustling Seaport District. The AAA Four Diamond rated hotel boasts 1,054 finely appointed guestrooms with 52 suites, seven delectable dining experiences, a scenic rooftop pool, a luxury Breve Spa, and more than 100,000 square feet of meeting and event space allowing to provide each guest a unique and memorable experience. Come join the team that was voted “2023 Best Places to Work” by the Boston Business Journal!

Qualifications

• Previous luxury hotel experience is required.
• Valid driver’s license required.
• Ability to communicate effectively, exceptional organizational skills, an ability to work well under pressure and meet deadlines.
• Willingness to work flexible hours as needed during busy times and high-profile events, including nights, weekends, and holidays.
• Ability to stand for the entire scheduled shift.
• Ability to communicate effectively with fellow associates and guests in person or via a cellular telephone/radio.

Benefits

Local 26 Contract stipulates starting rate per hour at $18.38 and after 6 Months of service, rate increases to $19.70 per hour. After one year of service, hourly rate per hour increases to $26.26.

About the Role

The Overnight Bell Person is responsible for delivering excellence in guest service by developing relationships with guests, providing personalized service, anticipating, and delivering guests’ needs during the overnight shift.

Responsibilities

• Greet guests and welcome them to the hotel.
• Unloads guest luggage from a variety of types of transportation and brings inside to the bell stand.
• Aids in the transport and storage of guest luggage.
• Maintain a professional, neat, and organized appearance according to Omni Boston Seaport standards.
• Controls the traffic flow in and out of the motor lobby.
• Speak to guests in a friendly, warm manner, making them feel welcome at the hotel.
• Call for taxi, or other method of transportation, as needed.
• Be knowledgeable of all hotel amenities and with different points of interest.
• Perform any other duties required by management.

Pay

Local 26 Contract stipulates starting rate per hour at $18.38 and after 6 Months of service, rate increases to $19.70 per hour. After one year of service, hourly rate per hour increases to $26.26.

Schedule

Position Overview Grab the reigns and help shape the future of the Seaport’s best kept secret! Creativity must infuse everything we do, and everyone in the Hotel. Performance realities will always exist, but we use these constraints to push, not limit, our creativity.

Skills

Previous luxury hotel experience is required. Valid driver’s license required. Ability to communicate effectively, exceptional organizational skills, an ability to work well under pressure and meet deadlines. Willingness to work flexible hours as needed during busy times and high-profile events, including nights, weekends, and holidays. Ability to stand for the entire scheduled shift. Ability to communicate effectively with fellow associates and guests in person or via a cellular telephone/radio.

Benefits

Omni Hotels & Resorts Is An Equal Opportunity/AA/Disability/Veteran Employer. The EEO Is The Law Poster Is Available Using The Following Link EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.