Bellperson
Marcus Hotels & Resorts · Lake Geneva, WI · 1 wk ago
On-siteManagementFull-time
What will you be doing?
- Warmly greet guests and stay calm and attentive during busy periods or emergencies
- Assist with luggage, retrieving and transporting items to guest rooms via bell cart
- Match luggage tags, issue claim tickets, and manage luggage storage as needed
- Direct guests to hotel areas and provide helpful guidance
- Listen to guest inquiries, offer accurate information, and assist as needed
- Perform other tasks as assigned
What do you bring to the role?
- High School Diploma/GED preferred
- 6+ months previous work experience in a guest service position required, preferably within the hospitality industry
- Overall knowledge of proper guest service, standards and code of conduct
- Outgoing and friendly personality with a general knowledge of computer and radio functions as well as ability to find a need and take care of an issue
- Must be able to work a varied schedule to include days, evenings, weekends, holidays and the ability to work under pressure
- Physical stamina to complete repetitive manual labor tasks
What's in it for you?
- A free, well-balanced meal every shift
- Discounted gym membership
- Room discounts at Marcus Hotels & Resorts
- Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
- Free parking
- "Two for one" movie theater coupons at Marcus Theatres
- Ability to grow your career and transfer from one property to another
- Early wage access
- Paid time off
- Flexible scheduling
- Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
- And more!