Bellperson, 1 Homes Residences

About the role

The SH Residences are at the heart of every hotel, and our front-of-house staff are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide our guests with impeccable service, and often to reflect a first glimpse of the brand’s best self.

Responsibilities

• Talking to just about anyone, with a focus on the needs of our guests and our partners.
• Knowing a thing or two about the history of our property to share with your guests.

Requirements

• Passionate about guest service.
• Enjoys physical work.
• Has previous similar work experience.
• Previous customer or guest service experience.
• A team player.
• A hard worker.
• Detail oriented.
• Flexible and willing to meet the demands of a 24-hour operation.

About Us

As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in.

Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group. Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.