Bell Attendant |Full-Time |$14.91/hr. + TIPS

Position Overview

At Hyatt, we care for people so they can be their best. Our commitment to care begins with you, our colleagues because you are the heart of Hyatt. We create an inclusive environment that prioritizes your well-being, fosters growth, and helps you thrive both personally and professionally. At Hyatt, empathy is not just a value, it’s a way of life. We are looking for a dynamic and personable Bell Attendant to join our team. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. You'll be the face of Hyatt as a Bell Attendant.

Why Choose Hyatt?

• Health Benefits: Medical, dental, and vision insurance starting after just 30 days
• Perks & Discounts: Free and discounted room nights, Friends & family rates at Hyatt properties, Discounts on food and beverage, Exclusive savings on tech, wellness apps, and more (e.g., Apple, AT&T, Headspace)
• Work-Life Balance: Paid time off, including new child leave
• Retirement Support: 401(k) matching (up to 4%) and employee stock purchase plan
• Growth Opportunities: Tuition reimbursement and robust training programs
• Everyday Conveniences: Complimentary meals for employees

Position Responsibilities/ Essential Functions

• Greet guests upon arrival at hotel driveway and assist guests with carrying luggage during arrival and departure.
• Safely and promptly deliver luggage to and pick up luggage from guest rooms.
• Tag and place guest luggage in storage at guest request.
• Retrieve luggage for guests from storage.
• Explain and promote hotel facilities, outlets, guest room features and services to guest and provide information to guest regarding local attractions and activities.
• Aid guests with transportation by getting taxis or arranging car services.
• Occasionally run errands for guests and deliver items to guest rooms.
• Attend to any special requests from guests in a timely fashion.
• Respond appropriately to guest complaints.
• Inform management of major problems, complaints, disturbances or dissatisfied guests.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Maintain a courteous and professional demeanor at all times.
• Provide assistance to contractors and visitors to residential units.
• Ensure compliance to all hotel policies, standards and core practices.
• Ensure safety and security measures are taken and are in accordance with hotel standards.
• Undertake other ad hoc related responsibilities, as required

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment
• Refined verbal communication skills
• Must have physical stamina to lift moderate amounts of weight
• Ability to tolerate moderate amounts of walking
• Candidate must have afternoon/ evening availability including weekends and holidays
• Candidate should have professional appearance and demeanor
• Must be able to stand on feet for long periods of time, and be able to lift, push, and carry moderate amounts of weight on a consistent basis