Bell Attendant/Front Desk Agent

Arlo Chicago
168 North Michigan Avenue, Chicago, IL
Full Time

About the role

As a Bell Attendant at Arlo Chicago, you will be the first point of contact for our guests, providing exceptional service to ensure a memorable and seamless experience. Your friendly and professional demeanor will set the tone for their stay as you assist with luggage, provide directions, and accommodate special requests.

Responsibilities

• Greet guests warmly upon arrival and departure
• Assist guests with loading and unloading luggage
• Provide information about the hotel amenities and local area
• Coordinate with other hotel departments to meet guest needs efficiently
• Maintain cleanliness and organization of the entrance and lobby area
• Ensure all guest requests are handled promptly and courteously

Requirements

• Excellent customer service and communication skills
• Ability to lift and carry luggage safely
• Professional appearance and attitude
• Reliable and punctual with a strong work ethic
• Previous experience in a hospitality or customer service role preferred
• Ability to work flexible schedules, including weekends and holidays

Benefits

• Competitive pay at $17.05 per hour, paid bi-weekly
• Opportunity to work in a vibrant downtown Chicago location
• Supportive team environment with room for growth
• Employee discounts and perks

About The Company

Arlo Chicago is a dynamic, modern hotel in the heart of Chicago, IL. We pride ourselves on delivering exceptional experiences to our guests through innovative service and a welcoming atmosphere. Join our team and be part of a company that values dedication, hospitality, and community.