Bell Attendant

Metropolis is an artificial intelligence company for the real world. We use computer vision to enable checkout‑free parking experiences, eliminating tickets, machines, apps, and credit cards. We are the largest parking network in America, with over 23,000 employees powering mobility at more than 4,000 locations across North America and Europe. Today we are reinventing parking, and tomorrow we will power checkout‑free experiences anywhere you go, making everyday living, working, and playing remarkable.

Location: Sheraton, Miami Airport, Miami, FL, USA.

Responsibilities

• Guest Assistance: Escort arriving and departing guests to and from their rooms, providing a warm welcome and professional farewell.
• Room Orientation: Visually inspect guest rooms upon arrival and acquaint guests with room features, amenities, and hotel services.
• Luggage Management: Carefully transport, organize, and store guest luggage; accurately read tags, issue claim tickets, and maintain the highest level of care for guest property.
• Guest Inquiry Support: Respond promptly and accurately to guest requests and questions regarding hotel services and local area attractions.
• Communication: Proactively inform management and leadership of relevant guest feedback or inter‑departmental needs.
• Operational Support: Assist supervisors and managers with additional tasks as assigned to ensure smooth hotel operations.

Qualifications

• Education & Experience: No high school diploma required; up to one month of related experience or training is preferred, or an equivalent combination of education and experience.
• Driver’s License: Must possess and maintain a valid state‑issued driver’s license with a current address and an acceptable driving record (required only if operating company vehicles or driving for company business).
• Language Skills: Ability to read and understand simple instructions, short correspondence, and memos; write basic correspondence; and effectively present information in one‑on‑one or small‑group settings with guests and colleagues.
• Reasoning Ability: Ability to apply common sense to carry out detailed but standardized instructions and handle basic situational problems effectively.
• Availability: Flexibility to work various shifts based on location needs, including 2nd shift, 3rd shift, and/or weekends.
• Physical Demands:
  • Strength: Ability to regularly lift and move up to 75 pounds.
  • Agility: Must be able to move quickly and perform frequent physical activities such as standing, walking, climbing, balancing, stooping, kneeling, crouching, twisting, and bending.
  • Dexterity & Vision: Regular use of hands/fingers to handle luggage and equipment; vision requirements include close vision, peripheral vision, and the ability to adjust focus.
• Skills & Professionalism: Ability to use and understand standard and military time; maintain a pleasant, professional, and composed demeanor during all guest interactions; effectively address and resolve customer complaints or concerns.

Pay

$12.00 per hour plus tips.

Schedule

• Various shifts based on location needs, including 2nd shift, 3rd shift, and weekends.