Behavioral Health Unit Coordinator/Patient Access

Job Details

Location: Roseau
Shift: 8:00 am - 4:30 pm, evenings as needed for coverage
Job Schedule: M-F Hours: 40/wk
FTE: 1.0
Pay Range: $19.25-$25.02

What You’ll Get To Do In This Role

• Greets patients and visitors to the Behavioral Health Department with a courteous, respectful and professional manner.
• Answers phone calls and coordinates activities of the Behavioral Health Department.
• Registers patients with correct patient identity and accurate information within the electronic record system (Epic).
• Verifies insurance coverage.
• Schedules appointments and checks in appointments.
• Obtains patient consent for treatment.
• Scans consent forms and other documents as requested into Epic.
• Completes missing account information through assigned work queues.
• Enters charges into patient accounts on Epic.
• Files and maintains Behavioral Health records.
• Obtains preauthorization for services when needed.
• Releases protected health information with guidance from Health Information staff.

Benefits Statement

LifeCare Medical Center offers an attractive benefits package for qualifying employees. Depending upon eligibility, we offer a variety of benefits including health, dental, and life insurance. We also offer short and long-term disability, tuition assistance, a 403(b)-retirement plan, and a generous time off package to help employees maintain a healthy work-life balance.

About the Role

We invite you to join our team as we continue on our commitment of caring for generations. Since 1915, LifeCare Medical Center has been dedicated to providing quality healthcare in our region. At LifeCare Medical Center, we value every person and take our patient’s healthcare needs seriously. Our employees are the foundation for our success. We’ve fostered a collaborative environment centered around compassion, accountability, respect and excellence. At LifeCare, you will have the opportunity to thrive in a life changing career, within a culture of teamwork, professionalism, and respect. As the third largest employer in Roseau County, LifeCare Medical Center is continually looking for motivated, dedicated, and compassionate leaders who are passionate about delivering the best in healthcare services. We are committed to our communities and take pride in our medical heritage.

Qualifications

Education in the medical field, medical office assistant certification, or medical terminology experience in patient access role preferred
Excellent customer service skills
Good attention to detail
Ability to work independently
Highly self-motivated

Skills

Not specified

Benefits

Health, dental, and life insurance
Short and long-term disability
Tuition assistance
403(b)-retirement plan
Generous time off package