Health Unit Coordinator Behavioral Health

About the Role

Banner Behavioral Health Hospital in Scottsdale, AZ is a voluntary facility for adults and adolescents, dedicated to providing safe, confidential, and compassionate treatment with customized treatment plans to meet each patient's needs. The hospital was remodeled and expanded in 2017, providing new, state-of-the-art units for patients and staff. As a Health Unit Coordinator (HUC) in Behavioral Health (Adolescents), you will work to support our PCU (Patient Care Assistant) Unit with administrative duties. The position facilitates communication between physicians, nurses and patients, calls in consults and acts as a liaison with all other internal departments and external contacts.

Position Summary

This position is responsible for a variety of administrative support functions and customer service for an assigned patient care area which promote an organized, efficient delivery of care to patients. The position facilitates communication between physicians, nurses and physicians, calls in Consults and acts as a liaison with all other internal departments and external contacts.

Core Functions

• Performs receptionist/clerical duties to support overall operating efficiency and effective flow of communication and information throughout the department.
• Participates in the resolution of customer problems or collects necessary data and follows through to appropriate person for problem resolution.
• Processes patient admissions, records bed assignments in system, makes face sheets and prints patient labels upon admission.
• Orders outside records from other facilities and Physician's offices.
• Maintains a complete patient record with admission, transfer, and discharge information, progress notes, and consent forms.
• Ensures that all reports and chart forms are scanned or filed into the patient's record.
• Ensures that charting forms are labeled and accessible if they are needed.
• Maintains adequate supplies of frequently used, patient education materials.
• May be responsible for QC/validations.
• Enters pending discharges into the system.
• Coordinates patient appointments for procedures and treatments that may be required prior to timely discharge.
• Processes patient discharges.
• Maintains adequate levels of office, dietary, and medical supplies and completes requisition forms when supplies need to be ordered.
• Reconciles supply order upon delivery.
• Monitors and tracks the use and whereabouts of electronic equipment such as patient ID scanners and lap top computers. Ensures that all are accounted for and in working order.

Minimum Qualifications

• High school diploma/GED or equivalent working knowledge.
• Requires skills and abilities typically attained with 1 year of medical clerical experience; preferably in a hospital or physician office setting, or prior experience in customer service.
• Must possess excellent organizational skills, as well as effective human relations and communication skills.
• Working knowledge of medical terminology and computer literacy is required.
• The position requires knowledge of commonly used office software and keyboarding skills.
• Employees working at Banner Behavioral Health Hospital, BTMC Behavioral or BUMG, BUMCT in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
• An Arizona Criminal History Affidavit must be signed upon hire.
• Employees working at BUMCS in a Behavioral Health clinical setting must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

Preferred Qualifications

• Successful completion of an approved unit secretary program and BLS certification is preferred.
• Additional related education and/or experience preferred.

Schedule

This is a Full Time Day Shift Opening in Behavioral Health for the Adolescents unit, and may float to Adult unit as needed. The hours will be from 6AM-6:30PM which will include weekends and holidays on a rotating basis. You will have the opportunity to utilize our self-scheduling tool for shift and weekend coverage.

Pay

Enjoy an additional $1/hour weekend shift differential and an 18% Night Shift differential.

Benefits

Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.

About Banner Behavioral Health

For more than four decades, Banner Behavioral Health has provided 24/7 crisis intervention and therapeutic services in a medically safe, recovery-focused environment. Banner Behavioral Health has 156 licensed inpatient beds and is located in Scottsdale, AZ. Our focus is on adults and adolescents dealing with mental health and/or chemical dependency issues who voluntarily seek help. Our highly skilled and compassionate staff are dedicated to providing a therapeutic healing environment and excellent health care experience.

This response is AI-generated, for reference only.