Behavioral Health Technician - Outpatient

Assists and supports patients through the entire treatment experience from admission through discharge, contributing insightful, practical, and meaningful information to the treatment planning process.

Responsibilities

• Adheres to all DBH policies and procedures.
• Conducts self in a manner that represents DBH values, maintaining a positive and respectful attitude.
• Provides exemplary customer service to all patients, exhibiting understanding and respect for cultural and lifestyle diversity.
• Maintains professional boundaries and ethics, including confidentiality of patient and facility information.
• Facilitates patient daily needs per the program schedule (waking/bedtime routines, hygiene, meals/snacks, bathroom safety observations, free time).
• Assists Nursing staff with duties such as patient supervision, vitals, room searches, and patient searches.
• Recognizes, responds to, and assists in crisis situations, providing appropriate interventions.
• Consistently reports to work on time and prepared to perform duties.
• Assists in the implementation of individual patient treatment plans per clinical team.
• Supports patients during admission and discharge processes, including checking belongings and acclimating patients to the program.
• Monitors patient activity and documents significant issues, completing all required documentation by the end of shift.
• Maintains an organized and safe environment, performing basic housekeeping duties and conducting facility/grounds checks.
• Facilitates and leads daily groups as directed by facility leadership.
• Attends all staff meetings and in-service trainings, completing online training and policy verification.
• Provides transportation services, including patient transportation, errands, shopping, admits, and outings (must be pre-qualified to drive a company vehicle).
• For Eating Disorder Division: Provides supervision and support during mealtimes, eating meals/snacks with patients while refraining from comments/actions contradicting the CFD Clinical Model and Dietary CARE model.
• Familiarizes and adopts the Philosophy, Mission, Goals, and Objectives of the Center for Discovery treatment programs.
• Has basic knowledge of the clinical orientation and interventions used at Center for Discovery.
• For Residential Treatment: Passes medicine where permissible (training/certification provided).
• Performs other duties as assigned.

Requirements

• Bachelor’s Degree preferred.
• High School Diploma (or equivalent) preferred.
• One or more years of experience working within the mental health, substance use, or eating disorder field preferred.
• Valid and unrestricted State Driver’s License.

Schedule

• Part-time: Monday, Wednesday 10:30am - 6:30pm

Pay

Pay Range: $21 - $28 per hour