Behavioral Health Technician/Human Services Technician

Job ID: 96426 | Location: Willmar, MN | Part‑time, Unlimited | Bargaining Unit: AFSCME 204 (Health Care Non‑Professional) | Connect 700 eligible

About the role

Human Services Technicians provide direct care at the Child and Adolescent Behavioral Health Hospital (CABHH), which serves children, adolescents, and young adults (ages 6–18) receiving inpatient psychiatric treatment. The role involves facilitating admissions and discharges, delivering physical and mental health care within the position’s scope, maintaining a safe and therapeutic environment, participating in integrated treatment teams, performing delegated treatments, and supporting quality improvement and data collection.

Responsibilities

• Facilitate admission and discharge functions.
• Complete demographic/technical admission procedures for patients entering CABHH.
• Provide optimal physical and mental health care according to the scope of the position.
• Maintain an acceptable environment of care.
• Participate as a member of the integrated treatment team in developing and implementing individual patient behavioral treatment plans and promoting illness management and recovery.
• Perform delegated treatments and procedures within policy.
• Maintain a hazard‑free environment through awareness of safety standards and response to emergency calls.
• Perform housekeeping tasks to maintain a healthful and aesthetic environment.
• Actively participate in and assist with the collection, organization, monitoring, and evaluation of data to continuously improve patient care services.
• Participate in in‑service training and quality improvement activities.

Qualifications

Minimum Qualifications

• Ability to read and write English sufficient to understand/follow directions and maintain records/documentation.
• Human relations skills sufficient to establish rapport with and provide direction to service recipients.
• Possess and maintain a valid driver’s license.

Preferred Qualifications

• Patient care experience within a mental health or behavioral health setting.
• Experience working with children and adolescents in a treatment setting.

Additional Requirements

• Reference checks to verify job‑related credentials and a criminal background check prior to appointment.
• Documentation of freedom from tuberculosis (TB) via blood test prior to employment (TB skin testing not accepted).

Schedule

• Rotating Shift: 6:45 am–3:15 pm or 2:45 pm–11:15 pm OR Night Shift: 11:00 pm–7:00 am.
• Days of work vary and include every other weekend; may include holidays.
• Travel required: less than 5% for off‑site meetings and client transport per treatment plans.

Pay

Hourly salary range: $21.59 – $28.94.

Benefits

• Paid vacation and sick leave
• 12 paid holidays each year
• Low‑cost medical, dental, vision, and prescription drug plans
• Fertility care, including IVF
• Diabetes care
• Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan (vested after three years)
• Employer‑paid life insurance
• Short‑term and long‑term disability insurance
• Tax‑free expense accounts for health, dental, and dependent care
• Employee Assistance Program (EAP) for work/life support
• Daily Living/Convenience Services (chore services, home repair, trip planning, child/elder care)
• Training, classes, and professional development
• Potential eligibility for Federal Public Service Loan Forgiveness Program

About the organization

Direct Care & Treatment (DCT) operates a highly specialized behavioral health care system serving people with mental illness, substance use disorders, and developmental and intellectual disabilities. DCT’s facilities include psychiatric hospitals, inpatient substance abuse treatment centers, dental clinics, group homes, vocational sites, and sex offender treatment programs.