Behavioral Health Technician (BHT) – Open Availability

About the role

Make a Difference in Behavioral Health and Recovery Pyramid Healthcare is seeking compassionate, dependable, and motivated Behavioral Health Technicians (BHTs) to join our team in Concord, NC. This is an opportunity to make a meaningful impact by supporting individuals receiving behavioral health and substance use treatment in a structured, therapeutic environment. We are looking for candidates with open availability who can work a variety of shifts as needed, including days, evenings, overnights, weekends, and holidays.

Position Summary The Behavioral Health Technician provides direct client care, monitors client safety, supports daily activities, and helps maintain a structured and therapeutic treatment environment. The ideal candidate is reliable, adaptable, and committed to providing compassionate, client-centered support throughout the recovery process.

Pay

Pay Range: $16.00–$18.50 per hour, based on experience.

Schedule

Employment Status: Full-Time. Availability: Open availability required; flexibility to work various shifts, including weekends and holidays.

Responsibilities

• Supervise and monitor clients to promote safety and compliance with program expectations.
• Assist with client admissions and intake procedures as needed.
• Conduct routine rounds and document client observations accurately.
• Support clients with daily living activities and other needs as appropriate.
• Observe and document client self-administration of medication in accordance with facility policies.
• Respond appropriately to behavioral and emotional crises, utilizing de-escalation and crisis intervention techniques as trained.
• Maintain accurate client records and complete required documentation.
• Help maintain a clean, safe, and orderly treatment environment.
• Provide transportation for clients when needed and authorized.
• Maintain appropriate therapeutic boundaries and professional conduct.
• Collaborate with the treatment team to support client progress and program goals.
• Attend required training and participate in ongoing staff development.
• Perform other related duties as assigned.

Qualifications

• Education & Certifications: High school diploma or equivalent required. CPR, AED, and First Aid certification required, or ability to obtain upon hire.
• Experience & Requirements: Previous experience in behavioral health, substance use treatment, healthcare, or direct care preferred. Valid driver's license and a safe driving record required. Ability to work a flexible schedule, including days, evenings, overnights, weekends, and holidays. Ability to follow facility policies, procedures, and safety protocols.

Skills & Abilities

• Strong communication and interpersonal skills.
• Ability to remain calm and professional in challenging situations.
• Effective problem-solving and teamwork skills.
• Dependability, flexibility, and attention to detail.
• Commitment to maintaining client confidentiality and providing respectful, compassionate care.

Benefits

• Competitive hourly pay based on experience.
• Full-time employment opportunities.
• Hands-on experience in behavioral health and substance use treatment.
• Opportunities for professional development and career growth.
• The chance to make a meaningful difference in the lives of individuals working toward recovery.
• Total Rewards For Full-Time Positions: Medical, Dental, and Vision Insurance; Flexible Spending Accounts; Life Insurance; Paid Time Off; 401(k) with Company Match; Tuition Reimbursement; Employee Recognition Programs; Referral Bonus opportunities; and more.