Behavioral Health Technician

Principal Duties/Responsibilities

• Provides evidence based services in individual, group, and family settings.
• Affirms clients through ongoing processes such as the strengths-based assessment, activities assessment, co-occurring/substance use assessments, risk assessments and annual assessments.
• Engages with the client, family and other involved parties through face-to-face and phone interactions and works with the client and family to build trust, encourage hope, and ensure ongoing engagement in behavioral health services.
• Participates in the development and monitoring of Behavioral Health Service Plans (BHSP's).
• Aids client/families in finding necessary resources other than covered services to meet basic needs.
• Maintains client records in compliance with Mohave Mental Health Clinic, Inc., ADHS, RBHA/health plans, AHCCCS and Joint Commission standards.
• Completes 72-hour removal assessments on children in Department of Child and Family Services' system to identify urgent behavioral health needs.
• Works at linking and referring families to services, preventing out of home placement and advocating for child and family in the education setting.
• Communicates and coordinates client care with family members, behavioral and medical health providers and community teams and resources.
• Ensures continuity and coordination of care and assesses the progress and level of functioning of the family.
• Provides behavioral health covered services to clients when medically necessary and appropriate.
• Completes all required documentation related to individual and group service delivery, including necessary enrollment, ongoing assessment, and discharge processes.
• Provides customer service to internal and external stakeholders.
• Participates in the Performance Improvement processes in the Clinic.

Qualifications and Experience Required

• Bachelor's degree in Social Services, Psychology, Applied Psychology, Social Work or other behavioral health related field or;
• Associate's degree in a behavioral health related field with one year of full-time work experience providing behavioral health services or;
• High School Diploma or GED and three years' experience providing behavioral health services to adult mental health, seriously mentally ill, substance use or children.

Preferred

• Prior experience working with individuals and families in a variety of settings.
• Experience working with clients with complex emotional needs.
• Knowledge of community resources available, including benefits and entitlement process, as well as an understanding of managed care.
• Understanding of client/family-centered care model.
• Strong written and verbal communication skills.