Behavioral Health Technician

About the role

We are seeking a compassionate and motivated Behavioral Health Technician to join our patient-centered care team. In this role, you will support our Behavioral Health Providers by assisting with patient educations, patient assessments, and guidance, helping individuals on their journey towards wellness.

Responsibilities

• Aid in the implementation of health care programs including coordination and information collection.
• Collect detailed data and enter it into the project database.
• Complete mental health and developmental screenings and enter results into the Electronic Health Record (EHR).
• Understand and conduct substance use screenings, brief interventions, and referrals to treatment.
• Provide administrative support to programs such as entering screenings into the EHR and other duties as assigned.
• Communicate professionally, appropriately, and clearly both verbally and in writing.
• Report accurately and in a timely manner, meeting designated deadlines.
• Participate in training and regular meetings with the team.
• Demonstrate awareness of social determinants of health and local resources.
• Maintain confidentiality of patient information and adhere to privacy and security standards.
• Attend and participate in staff meetings.
• Perform other related duties as assigned.

Requirements

• High school diploma or GED certificate, required.
• Successful completion of in-house training.
• Ability to effectively manage projects.
• Good problem-solving and analysis capabilities.
• Detail-oriented and possesses organizational skills and accuracy.
• Prioritize tasks and maintain a sense of urgency.
• Excellent interpersonal, oral, and written communication skills.
• Work independently and as part of a team.
• Relate to diverse populations.
• Proficient with Microsoft Office.
• Recognize legal obligations to confidentiality of health care and program records.

Skills & Abilities

• Ability to manage projects effectively.
• Good problem-solving and analytical skills.
• Detail-oriented and organized.
• Strong prioritization and time management skills.
• Excellent communication skills (verbal and written).
• Independent and team-oriented work style.
• Interpersonal and relationship-building skills.
• Microsoft Office proficiency.
• Confidentiality and security awareness.

Benefits

• Paid Time Off (PTO) – Accrued per pay.
• Insurance (Medical, Dental, Vision, Life and Disability).
• Paid Holidays – 7 paid holidays.
• 403b Retirement with up to 8% match (starts at 3% and increases with time of service at HPWO).
• Annual Reviews and Increases.
• Mileage Reimbursement – Work related travel.
• Employee Assistance Program.
• Referral Bonus – Earn more by expanding our team.
• Training Opportunities.
• Eligible to apply for the Emerging Leaders Program after 1 year of service.